Paula Turzy
I haven't been able to upload receipts in a while. I've only used this app couple of times before this happened. I can sign into my account but get a message that my account is disabled. I've tried to reach out to support 4 times and have never received a response. Also, I had some $$ in my account and can not retrieve that either. I DO NOT recommend this app, especially when support ignores their support emails.
2 people found this review helpful
Ef S
- Flag inappropriate
- Show review history
Edit: Changed to 4 stars because my issue was resolved. It took a whopping 2 hours to get the whole thing resolved after reaching out to Swiftly directly. Hopefully, someone fixes the error, and this is resolved soon. * They constantly wait for the offer to expire before they "check" if it is valid. I have had 2 in pending status for over 1 week, and the last one sat in pending for 3 weeks. The day after I asked about the status on that one, they deleted it on their end. NOT WORTH THE TROUBLE!
Cindy Suneson
I had 20 worth of rebates pending for a week and it went straight to completed. I never cashed it out and sent 2 emails to customer support and never heard back. Now when I log in to my account it has been disabled. I'm assuming I was hacked. Hoping my banking info is secure as I'm uninstalling this app. It worked the first few times I used it but don't recommend it.
4 people found this review helpful