
Naeem Ahmad
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The new app interface looks okay, but there are some critical issues that need urgent attention. The bill amount is not visible across multiple sections — it appears as a blank instead of showing the payable amount. Additionally, we are unable to download the bill in the new version, and it consistently shows an error when trying to do so. Kindly request the technical team to look into this matter and resolve it.
11 people found this review helpful
BSES Rajdhani Power Ltd
January 21, 2026
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to brpl.customercare@reliancgroupindia.com along with the contact details so that we check this.

saurabh mathur
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can't even use the app after update. no button working Update (4th Feb, 26) I have tried clearing the cache, tried reinstalling. However still same issue. There is no error screenshot I can send. Issue is that when you open the app, the buttons to login, sign up etc all are visible. But when you try to click on them nothing happens.
4 people found this review helpful
BSES Rajdhani Power Ltd
January 16, 2026
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to brpl.customercare@reliancgroupindia.com along with the contact details so that we check this.

Arunabha Goswami
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The finger scan login option does not work in the new version of the app. It prompts for the finger impression, but after the finger impression, it redirects to login with user id and password option. I have the latest version, it still does not work.
4 people found this review helpful
BSES Rajdhani Power Ltd
January 12, 2026
Hi,
Sorry about the inconvenience. Please update to new version of our app . In case issue persists , kindly write to us at brpl.customercare@reliancegroupindia.com.