
L RC
Cumbersome to order. Items disappear. Changing quantity takes forever. Items in same category don't list together, but by the order you added. Nowhere to follow up on delivered orders. Items have been missing more than once. There should be a way to request for refund for items not delivered. App keeps sending too many notifications. The offers don't show up inside. There should be option to select offers. Overall frustrating.
143 people found this review helpful
Omnipresent Retail India Private Limited
July 20, 2020
Hello, we are concerned about your feedback. We request you to share your concern and contact details at customercare@spencers.in and our representative will get in touch with you.

Pratyay Ghosh Dastidar
I believe an optimization is in order for the new Android 16. The app, though laggy, was working most of the time. But, as soon as the OS was updated, most of the categories or items were not even loading. In the main menu, it shows the items are in stock, but when searching through categories, it shows them as empty. Not sure if someone will work in this, but this app definitely needs an upgrade.
84 people found this review helpful

Santanu Brahma
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Avoid Spencer Online. I have ordered 15-20 times, and almost every time they cancel important items due to lack of stock. Deliveries are never on time, morning orders arrive at night. Recently, they even delivered someone else's order to me. After multiple calls initiatd from me, it was finally exchanged late at night. Very careless service. Worst experience.
3 people found this review helpful