Sorry for 1 star because it's pathetic app right now. There is no any product showing when click on product listing. Only way to look product is searching options. I am not comfortable to this app. Please test it properly and then update the next version. Thank you..
Your order never gets delivered. You cannot rely on them. It is better to buy from the nearby store to avoid surprises of order cancellation. My second order got cancelled within a period of 2 weeks. No improvement at all. Nor I think it will improve in near future.
This is the worst online shopping app I have ever used. I had placed an order yesterday and was given a 1 to 4 pm slot for delivery but it didn't arrive. I called the customer care and they told me that it has been changed to 4 to 7pm.slot without letting me know. But it didn't get delivered till 7 as well and since then I am not able to contact their customer care as well. They never called me back as promised. Pls don't use this app instead use big basket, grofers, amazon now etc for online shopping. Spencers is the worst app
The service has deteriorated terrible. Neither I received any product ordered on 16 .9. 17 .nor I made any payment .But My app is showing delivered. Worst part is Customer care .They are good for nothing. Always saying let you know but never does that. Disgusting.. I am shifting to Big Basket.
Extremely disappointed in the first order itself. They delivered wrong item and when I called, the customer care guy told me to go to the outlet faraway to exchange. If i could go out in the first place, i could have gone to the big bazaar which is much closer. Deleted the app. Consumer forum should be notified of these people. They didn't publish my review yesterday so i am resubmitting.
App is good, little slow, but managable. But processing the order is very bad. While placing an order the items are available but before delivery it is intimated to be unavailable. I had to cancel my order multiple times due to unavailability. Hence, uninstalling.
You said it, we did it! Now absolutely no minimum order value on your favourite online grocery app.
Now you can also use the app for your day to day small top-up purchases and experience the same Spencer’s quality and trust.With a few bug fixes, and an efficient PhonePe payment option, it's become even easier to do the cashless order payments and also avail cashback offers.An intuitive location capture that will help us to provide the customized offering.
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