I ordered for sardine fish and other items. Around delivery slot time, person called up and said there is no stock of fish. Usually people don't order much and they do not procure or stock this item it seems. When I asked whether is there any possibility of delivery next day or day after....he said there is no scope. Moreover he was asking whether I was interested in delivery of remaining items or wants to drop out. Seeing his curiousness, I cancelled order and he accepted it happily. Keep it up Spencer's....
Horrible app . You need all patience in the world to use this app. It takes an hour to get the desired item in search list. Something as simple as aata or wheat flour doesn't show and the app says product not found even when you type Ashirwad aata or wheat flour.to sign in OTP took one hour. Whatever you type the app says product not found. I think I am better of on big basket app.
as per my experience with my previous 10-12 orders... Worst place for online orders.. they will never deliver all the items in ur cart and at times they will take money for all items, deliver few, saying rest they will deliver by evening... but u will not get it even by follwing up with the store manager or the call center num.. Call center ppl knw nothing they say will chk at the store and will call back but this also will not happen... ultimtely u will end up paying for the items u never got. Highly unprofessionl...not recommded
While waiting for my order I received a sms that due to sudden surge in order, my delivery 'might ' get 'slightly ' delayed. But when I checked my order status it showed cancel. After I called they informed that it was cancelled due to unavailability and I should try my luck next time. Please do not download this app. There are similar apps in the market more reliable and operate professionally and responsibly. Absolutely irritated, deleting the app.
I am a regular shopper at spencer but I tried for online shopping via app. The problem I experienced that it does jot shows the items which are out of stock. I received an sms on the verge of delivery that they are unable to deliver the respective items. But I am unable to track which items are not getting delivered. All other shopping apps supports the same. So I feel I will not order again from app.
What an absurd app. It shows no items under any categories. Total BLANK. Now please don't rant about 'availablity depends on location'. I live in Kolkata. And also, your website shows all products for the same location. Please do proper testing of your apps before launching. And yes, I've even updated your app, even then it's same.
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