BT Cloud Voice Express

BT Group PLC

About this app

Key benefits of the Cloud Voice Express App:
- Work anywhere.
Let your business number go wherever business takes you. Make calls and conference calls with it anywhere, on all your devices.

- Keep the same number for life.
Your business address might change, your business number needn’t. Hold on to it, and preserve your company’s identity.

- Get text versions of voicemails.
Calling voicemail, then listening to voicemails one by one: what a chore. Cloud Voice Express turns voicemails into text. So you can read them instantly on the app, and go straight to the one you want.



There are a host of other features to enjoy with the Cloud Voice Express app:
- Export contacts from mobile phone to desktop. In a couple of clicks
- Add a personal touch to your voicemail greeting
- Transfer incoming calls
- Schedule call diverts to another number (or voicemail), when you’re unavailable


What will I need to use the Cloud Voice Express app?
Getting started couldn’t be simpler. Just ensure:
- You’ve bought Cloud Voice Express
- You have a BT Business username
- We’ve emailed to confirm your service is ready
- Your equipment’s been set up correctly


Got any questions?
Here are some answers to frequently asked questions:

What is BT Cloud Voice Express and how do I get started?
https://btbusiness.custhelp.com/app/answers/detail/a_id/48892/c/5497/

How do I set up and manage my BT Cloud Voice Express features?
https://btbusiness.custhelp.com/app/answers/detail/a_id/48893/c/5497/

Get the most out of your fibre and digital phone line bundle
https://btbusiness.custhelp.com/app/categories/guide/view/49505/c/5512/

What's new

We regularly update the Cloud Voice Express app, based on your suggestions. Please update to the latest version to get the improvements and fixes.

This release includes:
• A fix for the log in loop and timeout, so you shouldn't need to sign in as frequently
• A link to the Cloud Voice Express help & support content