GEM Motoring Assist

19 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

GEM Motoring Assist's mobile app has been developed on Android to give our members extra peace of mind. It will allow them to give us the exact location of where they have broken down. Our free app is available for download on the Play Store.

Report Breakdown
If you have broken down, launch the app on your mobile phone and select ‘Report Breakdown’ from the menu and self-service your assistance in minutes!
Updated on
Mar 8, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Health and fitness
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

19 reviews
Andrew Gladwell
March 10, 2022
I suspect the complaints are due to higher expectations of the app, than what it actually delivers. Having installed the app, it is clear that it is for breakdowns only, nothing else. The description (for those who actually bother to read it) makes this pretty clear. I would say that, within the App's design parameters, it fulfils its brief. It is not complex, all singing / dancing, it just helps you out in the event of a breakdown - that's it. If I were to offer once piece of advice, it would be that the first screenshot is inaccurate, the App has been updated, it now says "Breakdown Recovery Assistance App" rather than "Motoring Assist" - it is now very much more specific and it would be good to have the screenshots updated, to manage expectations.
16 people found this review helpful
Owen Jones
August 18, 2021
Only downloaded and thankfully not had to use, but 1st impressions are a smooth simplistic journey. Easy device registration, simple screens with clear sign posting on the app. Look forward to seeing if this will grow jnto a account management app as well (e.g key benefits of Customer's plan)
5 people found this review helpful
Call Assist Ltd
October 22, 2021
Thank you for your positive feedback. The main aim of our app is to enable our members to request assistance quickly and easily. We will certainly consider suggestions for improvement as we develop our app further in the future. Thanks again, The GEM Team
David Jarvis
October 6, 2023
It's very primitive. However it's easy to navigate and you're able to report a breakdown. It does what it needs to. Unfortunately you're unable to update your details using the app. Hopefully they'll add such a feature in the future.
1 person found this review helpful