
daniella gomez
The app has been glitching for about a month now. Every time i try to change to EN. It never changes. Stays in korean or japanese.. I've been having to use the website, to purchase and to check my order status because the app is not working to log in to my EN account.
Blue Garage Corporation
March 19, 2025
Hello, this is JYP SHOP.
We sincerely apologize for any inconvenience you experienced while using JYP SHOP.
To ensure a more accurate review and resolution, please submit your inquiry through "Contact Us" within JYP SHOP, and we will assist you promptly after verification.
We are here for the fans.
JYP SHOP.

SarcasticShaunie
This is possibly the worst app I've used. The app functions somewhat like a webbrowser that seems outdated, it loads quite slowly & I need to login every single time I open the app, despite having used the option for "Save ID". Besides this I need to go from the Korean version to the English version every single time, even though I do/can not own an account through the Korean version. Unfortunately I will need to keep using this app, since it offers product that are not available elsewhere.
13 people found this review helpful
Blue Garage Corporation
February 27, 2025
Hello. This is FANS, a place where fans and artists meet.
We sincerely apologize for the inconvenience you have experienced while using FANS.
We will do our best to make improvements to provide you with a better experience in the future.
For any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.

Parul Shanker
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I am from India and want to make a purchase to support ATE album. However I am confused as there are many versions. Accordion ver., Chk chk boom. Vr, Letter Version. Kindly guide so I can buy accordingly. Also, on another supposedly Straykids merch website it said shipping was only allowed for USA. What about that?
15 people found this review helpful
Blue Garage Corporation
February 27, 2025
Hello. This is FANS, a place where fans and artists meet.
Your valuable feedback will be a great help for us to do our utmost to provide a better FANS experience.
Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.