It first displays the caller ID, and automatically rejects unwanted or hidden numbers before they ring (spam blocking).
Once the call ends, you can immediately select and send an informational text message (business hours, location, reservation method) to the customer you just spoke with.
■ Post-Call Informational Text Messages
• The text message list appears immediately after the call ends. Tapping "Send Text" sends the message only to the customer you just spoke with.
• A list appears after a call ends, even if the app is not open.
• Turning on automatic sending sends the selected message immediately without a list (off by default).
• Long notifications exceeding 70 characters are sent as a single message (LMS) without being split.
• For missed calls, you can choose to send an apology message immediately, after 1 minute, or after 5 minutes.
• You can set the settings so that the same message is not sent repeatedly to the same customer.
■ Incoming Customers, See Who It Is First (Caller ID)
• If the call is ringing and the customer is registered, their name, group, memo, and recent messages are displayed.
• Unregistered numbers are displayed as "Unsaved Number."
• It is also displayed on the incoming call screen on the lock screen.
■ Bulk SMS · Scheduled Sending
• You can select customer groups to send notification messages such as closures or reservations, or schedule messages to be sent at a desired time.
• Messages are sent based on your mobile phone plan (message charges may apply depending on your plan).
■ Customer Group Management
• Regulars, VIPs, etc. You can organize customers into groups and import them from your contacts.
■ Automatic Spam Call Blocking
• Numbers added to the block list will not ring and will be automatically rejected.
• You can block specific number ranges, such as restricted (hidden) caller IDs, international calls, and 070 numbers, using rules.
• Customers registered with CallCallBack are not blocked by rules, so you won't miss calls from regulars.
• You can check blocked calls via notifications and block history (history is automatically deleted after 90 days).
※ This works on Android 10 or higher if you set CallCallBack to 'Caller ID and Spam Apps'.
■ Pricing Information
• On free plans, an app notification is sent at the end of text messages (this is not included on paid plans).
■ Permissions Information
• Phone Status/Call History: Checks incoming numbers to display caller information, determines whether to block calls, and identifies the recipient to text after a call.
• SMS: Used only when sending texts for missed calls selected or turned on by the user, as well as for bulk or scheduled texts.
• Contacts (Optional): Imports customer contacts.
• Other Apps • Display at top (Optional): Caller ID when the phone rings, text message list when the call ends
• Notifications (Optional): Block notifications, text message sending failure notifications
We explain the purpose of use in the app beforehand and request permissions only if you agree.
■ Personal Information Processing
• Call logs, contacts, sent text messages, and block lists are stored only on the device and are not transmitted to the CallCallback server.
• Only text message templates (text/images) are backed up to your account so they can be restored on other devices.
• Privacy Policy: https://store.callcallback.com/privacy/
Inquiries: contact@ecarbon.kr
As soon as the call ends, a notification text message to send to the customer pops up immediately. It recognizes the incoming customer first and blocks spam.