Requires the paid CallerPeek module in your PrestaShop or WooCommerce store. Without it the app has nothing to ask and will not show any data.
When a customer calls, CallerPeek shows who it is before you pick up: name, number of orders, total value, last order and its status - in a card over whatever is on your screen. Tap "Orders" to see their recent orders with dates, amounts and statuses.
The data comes from your own shop. There is no cloud service, no account and no third party in the middle: the phone asks your shop directly and nothing is stored anywhere else. Your customer database never leaves your server.
WHAT YOU NEED
- A PrestaShop 1.7-8 or WooCommerce shop
- The CallerPeek module installed there (one-off purchase, callerpeek.com)
- This app, free, on as many phones as your team needs
HOW IT WORKS
1. Install the module in your shop and add a device in its settings
2. Scan the QR code with this app
3. Answer calls knowing who is on the line
FEATURES
- Caller recognition during the call, over any app
- Order count, customer value, last order date, status and amount
- Recent orders list, delivered with the call - opens instantly, works without coverage
- Recognises guests who ordered without an account (WooCommerce)
- Dual SIM support - limit the app to your business line
- Works with the screen locked
- Call-back list: who called and did not buy
- 13 interface languages, switched independently of the phone
PRIVACY
The app asks your shop and nothing else. Installed from Google Play it never contacts us at all. No analytics, no advertising identifiers, no address book upload, no account. It keeps the last ten lookups on the phone so you can call back, and you can erase them at any time.
The permission to read the call log is required only because Android will not otherwise reveal the incoming number. The app never reads your call history.
PRICING
The app is free, on any number of phones. The module is a one-off purchase with 12 months of updates and e-mail support included. No subscription, no per-seat fees: callerpeek.com
Who is calling: customer name, orders from your PrestaShop or WooCommerce shop