콜투비 Call2B

deLimit

About this app

- Key Features of the App

**Transfer Information**

**Create landing pages for each promotional channel:** When a customer requests a consultation, the app transmits the referral source and inquiry details to support more effective consultation and follow-up processing.

**Consultation Receipt and Connection**

If a representative is available, the call is connected immediately; if unavailable, the request is automatically accepted, ensuring you do not miss valuable consultation opportunities.

**Consultation History Management**

Conveniently check received consultation details and customer information on your mobile device. Systematically manage consultation history to ensure seamless customer service.

**Inflow Channel Analysis**

Analyze consultation conversion rates by channel (Instagram, website, blog, flyers, business cards, etc.) to compare the performance of promotional channels and support more efficient marketing decision-making.

**- How to Use**

1. Create Landing Pages

Create landing pages for each advertising and promotional channel through which customers are referred, such as social media ads, websites, blogs, flyers, and business cards.

2. Connect Landing Pages to Advertising/Promotional Channels

Connect the link or QR code of the created landing page to the corresponding advertising or promotional channel. 3. Consultation Reception and Management

When a customer requests a consultation, we verify the inflow source and inquiry details, and connect them immediately if an agent is available. If the customer is unavailable, the consultation request is automatically accepted. You can manage received consultation history on your mobile device and analyze consultation performance by channel.

- Differentiator

Responding to phone inquiries does not require a separate telephone system, landline, main number, or subscription to paid services. Simply installing the free Call2B app on your smartphone allows you to start professional consultation reception and customer management, and improve marketing efficiency by analyzing customer inflow sources.

- Target Users

Recommended for:

1. Business owners who want to understand customer inflow sources and inquiry details before a consultation.

You can conduct more effective consultations by checking in advance which channels and products the customer viewed to make the inquiry.

2. Business owners who miss consultation opportunities due to missed calls.

Even if you cannot answer the phone, the request is automatically accepted, ensuring you do not miss valuable customer inquiries.

3. Business owners hesitant due to the burden of setting up a consultation system.

You can easily set up a consultation environment using only a smartphone and the free app, without the need for a separate telephone system or landline. 4. Business Owners Who Want to Analyze Consultation Conversion Performance by Channel

You can identify effective promotional channels by comparing consultation conversion rates across various channels, such as social media, websites, and blogs.

Recommended for These Industries

This is suitable for small business owners who receive a high volume of phone inquiries and promote various products/services across diverse channels, making it crucial to understand customer interests and traffic sources before a consultation.

1. Travel Agencies

You can verify in advance which travel products a customer viewed and what their interests are to conduct consultations quickly and systematically manage reservation consultation history.

2. Real Estate/Licensed Real Estate Agents

You can identify which properties or advertisements a customer saw in advance to conduct customized consultations and manage consultation history by customer and advertising channel.

3. Lifestyle Services (Interior/Moving/Cleaning, etc.)

You can identify which services or advertisements a customer contacted, respond to customers via smartphone even on-site, and automatically register inquiries when unavailable to manage follow-up consultations. 4. Education/Academy

You can conduct customized consultations by checking in advance which educational courses or advertisements students or parents saw when making inquiries, and systematically manage consultation details and follow-up consultation history.

What’s new

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