CallRail

CallRail, Inc

About this app

Take the power of CallRail with you everywhere, so you never miss an opportunity. With CallRail’s mobile app, you can monitor key insights and manage calls, texts, and forms while on the go.

Engage leads instantly with text messaging
- Send and receive text messages directly in the app from the CallRail tracking number of your choice.

Make and manage calls on the go
- Connect with leads at the right moment by managing calls within the app.

Qualify leads and stay organized
- Add tags, values, and notes to track lead quality and capture important details about every interaction.

Access actionable insights
- View high level metrics with our new dashboard and get call summaries with AI-powered Premium Conversation Intelligence™ so you can respond faster.

Empower your business with real-time insights and seamless communication, all from your mobile device.

Ratings and reviews

The call rail app will randomly crash and log out, but if you try to log back in it will not let you. Then I have to uninstall the app altogether and reinstall it to get it to work again. Also, I find it annoying. that I can't edit the caller ID in the app. When replying to a text message the voice to text creates lots grammer/errors and sentence structure errors.

one of the most expensive and coincidentally terrible apps and services. it doesn't work like you want it to, have up on customers, and now the app doesn't work to log in either. can't wait to switch. update: it randomly logs me and team out, so we miss events, and when you go to Log back in it doesn't do anything, no errors or anything, just the buttons don't work... clearing cache doesn't work, you have to delete and reinstall... pretty much weekly... JUST to be able to login.

I have to use this app for work and it is god awful. It won't ring 90% of the time and just give me a notification that I missed a call. I have constantly uninstall and redownload it for it to work again. Seriously the worst system and I can't wait for work to phase us out of callrail.

What’s new

This release includes:
- Support for 2FA enforcement for agency users. Agencies can require all users under their organization to enable 2FA. Includes SMS-based codes and authenticator apps.
- Push notifications for Voice Assist calls
- Performance improvements and bug fixes.