Yaco App

Calltech S.A.

About this app

An intelligent omnichannel unified communications solution that streamlines customer service and increases employee productivity. It includes an IP PBX, a Contact Center with cloud telephony, and Omnichannel, allowing you to manage customer interactions through voice, video calls, social media, email, and web chat. Omnichannel support in a single solution.

It enables the development of your omnichannel support strategy by providing an easy-to-use solution. It features channel interconnection and management in one place, streamlining user response times and enabling agents to efficiently track each case. Thanks to the use of artificial intelligence (AI), it improves the customer experience by delivering intelligent and rapid responses, leveraging this technology and enabling you to timely measure your company's objectives.

Yaco elevates your communications with a complete cloud-hosted telephone system: flexible, cost-effective, scalable, and easy to use. A solution that's always up-to-date with the latest applications and improvements, with cloud storage, lowers infrastructure costs, eliminates the need for physical space, and reduces support and maintenance costs.

What’s new

Actualización de compatibilidad y comportamiento.