
Charles Broomhead
if this app did actually call us when someone came to our gates, that would be really good. Unfortunately however it never does and I have been unable to get it to do so except for a short time after it was installed! More often than not the video refuses to load until the app is rebooted. All in all it's pretty poor. I'm wondering whether it deserves even 2 stars.
Came S.p.A.
September 4, 2026
Dear Customer,
thank you for your feedback.
We would like to inform you that you can download the new CAME Access app.
We kindly invite you to contact us at serviceinternational@came.com so that we can provide you with further support.
Please include ticket no. 24028 in your message.
Thank you for contacting us.
CAME Customer Service

Andre' Sant
Very, very poor and only works once in a while. Useless that developers say to contact them - I had their professional representative over to install the system, set it up and link to my devices - still fails 95% of the time. It's a rubbish system and the intercom itself also frequently crashes - with no notification that it is no longer ringing when the visitor presses the outdoor unit. Not the first time they hear someone inside and think we don't want to open. Need to replace system.
3 people found this review helpful
Dear User, thanks for your comment. Please contact us at serviceinternational@came.com to give you our support to configure the system in the right way. Thanks for contacting us. CAME Customer Service

Pedro Moreira
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It only works if set up without a password! How could I have guessed that? You told me to contact your support and I did, but got absolutely no response! Now I have some more problems: I can only "call" the doorbell (see its camera) sometimes, sometimes it doesn't work; When someone rings, sometimes my phone rings first, before the XTS 7 monitor, other times my wife's phone rings first, sometimes the monitor rings and the phones don't, sometimes NOTHING rings!; The monitor sometimes crashes and restarts after someone rings; Support appears to be non-existent. This is a very expensive product and it doesn't even appear to be production-ready! Absolute waste of money, very unreliable, avoid like the plague.
6 people found this review helpful
Came S.p.A.
October 15, 2020
Dear User, many thanks for your comments. Please contact us at serviceinternational@came.com to give you our support to configure the system in the right way. Thanks for contacting us. CAME Staff