This app worked ok for the start. Fingerprint reader works great the first time but the next time it will not. To top it off, it counts against how many times you can login. So I've gotten locked out from my account several times because of this app. This app is horrible. It shouldn't lock me. It should ask for text verification or use Google verification before locking my blasted account
I am giving zero stars in hopes that the app developer actually sees this. I don't normally rate apps, but this app needs to be fixed. It's laggy, sometimes doesn't load. And today....trying to verify an external account my entered numbers got deleted every time I left the box. They must have the amount of numbers able to be entered into that box set at one. It needs to be fixed. Some people can't use a desktop when the app needs to be fixed. Also, there is no where within the app to contact support. The help section is search only, no real help. My other bank allows me to submit support requests within the app. I can't find that function here......they probably don't want to be contacted.....or it is not easy to find. So many issues. Lol. So here is my one star. Please fix it.
I have tried this app several times since the new version and each time I have installed it on my phone, it never loads when I try to log in. This is a big disappointment because the older version worked better than this new one. I will be uninstalling it again and after multiple attempts to get it to work, won't be installing it again. I will just use the online version instead.
The app was working great for a short time after the update but now it won't load when I log in. As a side note there needs to be a more direct way to manage your address change than sending a message stating that you have changed your address. Please fix because it's faster for me to go to the website than it is to use this app.
This app 8s without a doubt one of the worst apps I've ever seen. The claim you can deposit checks is a joke. There is no transaction tab. The help window cuts off the actual instructions. The tabs mentioned in the instructions don't match the actual navigation choices. It freezes up and when you use the back tab, it kicks you out and you have to sign in again and again. Horrible!
There is no difference from the older version of this app..it still upload information SLOW,lets not talk about the finger print scanner.Overall I can't say anything positive about the app#Useless#
What’s New in Version 1.0.5110
- Make a Quick Transfer from the Account Summary screen
- Choose between Fingerprint Authentication and Passcode on the login screen
- Fingerprint Authentication for Android
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