CAMPUS USA Credit Union Mobile

- February 3, 2017

Everyone

Finance

Contains ads

( 157)

CAMPUS USA Credit Union Mobile- screenshot thumbnail

Description

Access your CAMPUS Accounts on the go with the CAMPUS Mobile Banking App!

- See all your account balances on one Account Summary Page
- Make a CAMPUS loan payment
- Transfer money between your accounts or to other CAMPUS Members
- Set up recurring transfers
- Pay bills with CAMPUS Online Bill Pay
- Deposit checks with the camera on your phone
- Locate the closest and most convenient CAMPUS Service Center
- Set app alerts to notify you of important account or security information
- See electronic statements and notices
- Contact us through secure messaging

Reviews

2.6

157 total

5 47

4 15

3 6

2 10

1 79

Paul Dominguez Gutierrez

This app worked ok for the start. Fingerprint reader works great the first time but the next time it will not. To top it off, it counts against how many times you can login. So I've gotten locked out from my account several times because of this app. This app is horrible. It shouldn't lock me. It should ask for text verification or use Google verification before locking my blasted account

Halsey Marcoux

I have tried this app several times since the new version and each time I have installed it on my phone, it never loads when I try to log in. This is a big disappointment because the older version worked better than this new one. I will be uninstalling it again and after multiple attempts to get it to work, won't be installing it again. I will just use the online version instead.

Breanne Smith

I am giving zero stars in hopes that the app developer actually sees this. I don't normally rate apps, but this app needs to be fixed. It's laggy, sometimes doesn't load. And today....trying to verify an external account my entered numbers got deleted every time I left the box. They must have the amount of numbers able to be entered into that box set at one. It needs to be fixed. Some people can't use a desktop when the app needs to be fixed. Also, there is no where within the app to contact support. The help section is search only, no real help. My other bank allows me to submit support requests within the app. I can't find that function here......they probably don't want to be contacted.....or it is not easy to find. So many issues. Lol. So here is my one star. Please fix it.

Brian Parris

The app was working great for a short time after the update but now it won't load when I log in. As a side note there needs to be a more direct way to manage your address change than sending a message stating that you have changed your address. Please fix because it's faster for me to go to the website than it is to use this app.

Tina Carol Hayes

I love the convenience of the CAMPUS Mobile Banking App. I can access my account any hour of the day. My daughter loves using the mobile deposit for her account. With her schedule, it makes it so easy on her to make deposits.

Kim Wagner

I bought a used Boat at Polaris of gainesville that was promised to be checked out running great and ready to fish LMAO what a lie. Nothing but a Lie by the sales team and service center at this Business. So after months of dealing with the lie's at Polaris of gainesville and there unableness to repair the motor correctly to get 1 run on the river since we had gotten it. . So We filed a dispute with the credit card holder We charged the boat on Campus USA. I thought they were going to give us the customer service we did not get at the dealer only to have the refund they did issue taken back! I could not believe we had been treated even more poorly by the Bank as well. No customer service left My Family has a 6000 dollar piece of yard art that has had no water time with the engine since we bought it. poor service all the way around. SAD SAD boat buyer. Shame on Campus for treating us this way! Todd Wagner

User reviews

Paul Dominguez Gutierrez June 17, 2017

Halsey Marcoux June 6, 2017

Breanne Smith August 4, 2017

Brian Parris February 15, 2017

Tina Carol Hayes June 28, 2017

Kim Wagner March 7, 2017

Lauren Thomas April 25, 2017

App takes FOREVER to load!

jaime rueda July 11, 2017

The app works as described !!

Richard and Avis Smith February 16, 2017

Great app

Jana Barnash January 26, 2017

Works great for me the majority of the time. I rarely have any login issues or anything like that. I appreciate being able to do my banking in real time from my phone.

Joe Gasper February 1, 2017

Camera crash issue fixed. Smoother operation and more modern feel.

Mike Rust January 26, 2017

Huge improvement over old version. Well done!

December 17, 2016

I don't know what these other people are talking about... I log in using my fingerprint and it works every time. Im on the note5

Sharon Milford January 23, 2017

Forgot my password. Requested a code via text. Never came. This has happened two times. Waste of my time

Claudia Smith December 8, 2016

Not good Won't load please fix

Albrecht Conger December 20, 2016

No good Won't log in

Zachery Kalinowski January 7, 2017

Everything fixed

jostur3 May 19, 2016

Well... It worked ONCE on the computer browser, but ever since the system made the change, I haven't been able to log in at all, regardless if it's via the app or browser. I don't know if it would have been possible, but couldn't you have just kept this in beta and kept the old app working with the site as well? I mean, maybe it's because the whole site has changed, I dunno. I just can't tell how much money i have, which is quite stressful for me because I like checking it at least once a day.

Rachael Schirmer October 19, 2016

A truly awful application Here's the thing: I love campus credit union. Awesome bank, had it for years. But this app is truly one of the more poorly designed apps I've come across. First of all, you are able to log-in maybe one time out of every 50. After that one time, you can access about 50% of the features. I was thrilled to see that Campus now offers Mobile Banking! It has crashed every time I've tried to use it. It's a shame because again, die-hard Campus fan over here, but you're better off calling to check your balance.

Lisa Ciardulli December 5, 2016

Crashed camera Twice when I tried to do a mobile deposit the camera stopped working. Had to get a new phone the first time because I didn't realize it was the app that was at fault. Second time I was on the phone with the help desk for an hour. The previous version worked just fine.

lori simpson June 13, 2016

Time to change banks I can't log in, getting unknown error!? Wtf, I have bills to pay, will they cover my late fees because their site isn't working? Pulling business account too.

November 11, 2016

Please go back to the old app This keeps crashing. Also after I make one deposit it crashes the camera when I can get that far without the whole thing crashing. I love having a banking app to make deposits with! Please make it work.

Amanda Edwards June 14, 2016

Disappointed What everyone has said about the new app is true, though the language is pointless. Also, you can log on and pay your bills from your laptop, unless you're a truck driver that never stops to use WiFi. For me, my biggest complaint is not being able to mobile deposit. I own a business and I live in SC. Looks like Founders will be having a new client. Good bye campus. It's been real.

Sheree Harrell November 28, 2016

Good except for mobile deposit Problems with the mobile deposit. Once the deposit is photographed, the camera is locked and you can't use it without doing a shutdown and power off of the phone (Samsung Galaxy 7). Highly annoying!

Summer Lee Usborne Books July 7, 2016

Messes up my phones camera Using galaxy s6...App totally sucks when trying to deposit checks via app sometimes causes my phones camera to become unfunctional to the point i need to restart phone to get either app to close or work properly. When the app does successfully take a picture of the check which is about 1/10 times, it tells me cannot read check retake picture. Have tried 5 different checks. Totally worthless app, campus usa as a bank totally sucks all around numerous problems im so ready to leave this bank

Lorraine Garcia October 12, 2016

Only works once every ten times The app won't log in unless I try it repeatedly; close out, log back in, etc. Hardly ever lets me upload mobile deposits without either crashing or giving me an error and not letting me redo it. I like what they did with the apps' interface, but the way it runs is dreadful. I've resorted to just getting text updates because it's easier than trying to log on. Happens through wifi OR data. Definitely inconvenient when on the go.

Raquel Alvarez July 6, 2016

Doesn't Work! Would give it no stars but that's not an option. Can not get past the "logging in" screen. Has never worked. What's the point of changing the app if it doesn't work and we have to go online to view our account information.

Moses Rivera May 27, 2016

"Looks" better than the old app but doesn't work The user interface is slightly prettier than the older app, but this app clearly wasn't tested thoroughly enough. Mobile check depositing doesn't work in this app, Campus told me they are working on it. And just like everyone has mentioned in their reviews, I also can't seem to log into the app after the first day I used it. It stays stuck on the loading screen. There also appeared to be glitchy buttons that didn't actually do anything, they looked like accidental artifacts left in by the app developers.

Calvin Dillon June 29, 2016

Locks camera I loved the convenience of mobile deposit on the old app. Now, every freaking time I deposit a check, this stupid "improved" app locks up and I have to restart the phone. FIX IT!

William Parkins May 19, 2016

Comely retarted Wtf, none of this crap works, the idiots that you call to get help are worthless. Almost a perfectly good reason to take my business elsewhere

Yabsgun May 16, 2016

Doesn't work. Broken already. Wtf, and as part owner I am firing the person who did this and every one else involved with changing a system that worked well.

andi silcox May 16, 2016

Terrible Says loading header and gets stuck! Need to pay my vehicle payment and can't!!! Why mess with something that wasn't broken? Very disappointed! !

Roy Spaulding July 6, 2016

I need to find a new bank The old app worked way better than this one. This thing won't work period.

Tracy Ross July 11, 2016

Mobile deposit The mobile deposit does not access the camera so that it functions properly. It takes several attempts before a clear picture is taken so that a mobile deposit can be accepted.

darrell carpenter May 20, 2016

This system is crap. I cannot get into my accounts to pay my credit card bill. As we are truck drivers, we cannot just pop into the local branch. I sat on hold twice today for over 20 minutes each time. I only got as low as 16th in the queue. We will be closing our accounts as soon as I can find another credit union. Who ever thought this system up needs to find another line of work.

Carol Bock June 9, 2016

Doesn't work Won't let me login on the first try, it usually takes 2-3 times before loading. Sometimes the app doesn't show updated account balance like on the computer, this can be very dangerous for obvious reasons. Balance transfers between checking and my signature loan, on old system it knew the automatic amount now it doesn't. This doesn't seem like an upgrade to me. I wish every day the old app still worked.

Phillip Edwards September 27, 2016

Breaks the camera Can't use the camera on my phone after depositing a check, does the same thing on multiple phones

Sierra Mcclellan May 18, 2016

Terrible Why fix something that isn't broken? If I could give it no stars I would

Shawn Rivera June 1, 2016

Absolutely the worst!!!! Worst app i have ever seen. Never working properly, always issues, designed by idiots. Actually might change banks cuz of the inconvenience of this app.