
Roger Absher
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I just opened the app and can't access files. I have latest version of app and my phone's operating system. The app just shows, "Something went wrong with your request. Tap on 'Try Again' to refresh." That doesn't work. Now I can login and see thumbnails of files but when I tap on them, I get the waiting to download icon and after a few seconds the app crashes. I've tried clearing cache, "force stopping the app & restarting phone to no avail. Phone displays, app needs an update. FRUSTRATING!
12 people found this review helpful

Erika Shaw
I've used this before and it was great. I'm currently ranking it so low because the "Login" button is placed so low on the screen that is it right under my "back" button and I literally can no longer access my files due to that reason. please change the location of the login button and I'll happily change my review
2 people found this review helpful

Matt Marusak
Laziness can only keep me for so long. I've been paying for Carbonite for years. It was previously a great product. However, every few months, something new seems to happen to make me like it less and less. I just tried accessing something from the mobile app and I got a message saying the application cannot be installed on rooted devices. One problem... My phone hasn't been rooted. I restarted my phone but still can't log in. I don't see myself renewing at the end of this term.
67 people found this review helpful