Carbonite Mobile

Carbonite, Inc.

About this app

With the Carbonite app, you can easily access your files, photos and documents that you’ve backed up with Carbonite Safe® on your desktop or laptop.
Protect your photos, files and important documents from disasters or accidents with Carbonite backup and restore. And now with the Carbonite app, you can remotely access everything you’ve backed up. You can easily view, share and save from your mobile device. Our quick restoration and automatic back up gives you the peace of mind that your precious memories and important documents are safe.


Why families and individuals love the Carbonite app:
• Easily share your backed up photos and documents
• Access the files you have on your desktop
• Preview what you’ve backed up to make finding things easy
• Select favorites to easily access what’s important
• Save files and photos directly to your phone


This is the companion app that pairs with consumer Carbonite Safe® only.

Ratings and reviews

The mobile app to access your files no longer works. Customer service says they have no idea when it will be fixed. Waste of money if you can't even access files when needed. No discount or rebates offered for the functionality not being as advertised. I can no longer access my files on my desktop computer from my phone. Just says 'no network available'. I am not the only one with this problem after reading reviews.

Works for me. I read the reviews that said you couldn't connect to the server. I installed the app anyway, logged in, and tapped on the name of my computer. Sure enough, i got the dreaded "can't connect to server". I tried a couple of times, gave up and set my phone down. When I came back, I was connected. I was able to view a text file and a proprietary format music file.

App was iffy at best 2-3 years ago. Now that mobile devices aren't backed up what am I paying for? Every file I have to access from a laptop or desktop because the app wont load on my phone. Just keeps saying account authentification failed. The charge to my credit card did not fail though. Irritated. Uninstalled will use GoogleDocs, OneDrive and DropBox. Thank God for options.

What’s new

Bug fixes and enhancements