Smart, Simple NDIS Care Tracking
CareTick makes care tracking effortless with real-time session logging that works for participants, families, and support providers. One tap to clock on, one tap to clock off - that's it.
HOW IT WORKS
CareTick uses three simple methods to track care sessions:
NFC Wristband or Card: Support workers tap their phone on your personal CareTick device at the start and end of each visit
QR Code: Scan a unique, rotating QR code from the app - secure and paperless
All sessions are logged instantly with precise timestamps
FOR PARTICIPANTS AND FAMILIES
Real-Time Alerts: Get instant notifications when your support worker arrives and leaves
Complete Visibility: Always know who's providing care and for how long
Peace of Mind: No more uncertainty about care hours or invoices
Your Device, Your Control: Your wristband, card, or QR code is registered only to you
FOR SUPPORT PROVIDERS
Automatic Session Logging: Every shift recorded with precise start and end times
Eliminate Admin: No more manual timesheets or invoice disputes
Professional Accuracy: Transparent records that build trust
Instant Reports: Easy-to-share documentation for plan managers and coordinators
NDIS Compliance: Stay compliant with clear, verifiable records
BUILT BY NDIS EXPERTS
Created by experienced NDIS plan managers Amanda and Katrina Bourne, CareTick was designed to solve real problems they witnessed every day - billing confusion, invoice disputes, and families wondering if care was really delivered as claimed.
KEY FEATURES
Real-time session tracking via NFC or QR code
Instant push notifications for session start/end
Secure, rotating QR codes that refresh every few minutes
Detailed session history and reporting
Budget tracking and spending insights
Easy export of records for plan managers
Privacy-focused design - your data belongs to you
Works offline - syncs when connection restored
WHO IT'S FOR
NDIS participants receiving in-home support
Families managing care for loved ones
Support workers and care providers
Plan managers and support coordinators
Disability service organisations
TRANSPARENCY. ACCOUNTABILITY. PEACE OF MIND.
CareTick isn't just an app, it's confidence that every care hour is tracked, every dollar is accounted for, and every visit is verified. No guesswork. No disputes. Just clarity.
Whether you're a participant wanting to know your care is happening as planned, or a provider committed to professional service delivery, CareTick gives you the tools to track care with absolute confidence.
Download CareTick today and turn care tracking from guesswork into clarity.