4.2
45.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Do you want to be part of the Million of customers who already enjoy the services of the Carrefour PASS app?

Download your PASS Card application and control your purchases inside and outside Carrefour.
You will be able to:
Manage the use of your four payment lines (cash, credit, financing and loans) to adapt them to the needs of each moment.
Check what you have accumulated in your Carrefour Savings Check
See the details of your purchases, Carrefour tickets and search for transactions and receipts by date, amount and type of payment

Join Carrefour PASS and benefit from the advantages of belonging to the Carrefour Club

If you do not yet have the PASS Card, request it at www.pass.carrefour.es/tarjeta

*Requirements to download your Carrefour PASS App:

Android operating system 7.0 or higher
Location permissions, necessary to comply with PSD2 payment security regulations and avoid possible fraud

*If your mobile phone is not compatible, you can also access the information about your PASS Card from the Client Zone of our website at https://www.pass.carrefour.es/zona-cliente

You still do not enjoy all the advantages of your PASS Card, request it at https://tpass.es/solicitud

Do you have any suggestions?
For Carrefour Financial Services, it is important to know what our customers need. If you have any ideas on how you would like to improve the Carrefour PASS service, we would be happy to receive your feedback. Write to us at https://tpass.es/contacta
Updated on
Apr 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
45.1K reviews
Ooiovr Reality Studios - Veelista Inc
January 12, 2022
The App is inconsistent, if password protocols work online the app does not work, if the app works you can not get online to work/ no entry never works ( consistently asking for your password but denies access it's very weird.... And as for customer service 72 HR turnaround no facilities for hearing impaired. unfortunately started out well but our experience has been inconsistent especially if you have a hearing impairment that I WhatsApp service is useless
24 people found this review helpful
Mohamed Ikir
August 28, 2024
Many bugs related to access.. ie: the app denies access to my account while I can do it through web version!! Before I used to reset my pwd to be able to get into my account.. Now I could not do it anymore while I remember well my credencials.. Worst, Customer service could do anything..
Centros Comerciales Carrefour SA
September 17, 2024
Buenos días. Sentimos enormemente las molestias. Si su caso aún no está resuelto, por favor para poder ayudarte envíanos un correo a este email: es_zonaclientes@carrefour.com indicando Nombre completo, N.I.F. y Descripción del problema (no logro acceder a la APP...) y en Asunto tu N.I.F. Muchas gracias y de nuevo disculpa las molestias.
Isidoro “Jhunn” Ramones
November 1, 2023
before i was using this app but now i cannot access, akways says maybe some data is incorrect. and it cannot send me a temporary password to recover my account now i cannot monitor my transaction. i called already carrefour but they cannot help me access to this app☹️☹️☹️☹️
9 people found this review helpful
Centros Comerciales Carrefour SA
November 13, 2023
Hola Isidoro, buenas tardes, Sentimos enormemente las molestias. Por favor para poder ayudarte podrías enviarnos a este email: es_zonaclientes@carrefour.com Nombre completo. DNI. Descripción del problema (No logas en la App, logas pero no accedes, la App se cierra, etc) Muchas gracias y de nuevo disculpa las molestias.

App support

About the developer
CENTROS COMERCIALES CARREFOUR SA
oscar_ruiz_patricio@carrefour.com
AVENIDA DE LA TRANSICION ESPAÑOLA, 36 - PQ. EMPRESARIAL O 28108 ALCOBENDAS Spain
+34 635 81 73 12