Carrum Connect
Teen
info
10+
Downloads
About this app
Carrum Connect is the official communication app for Carrum Mobility
Solutions agents, partners, and support staff. Stay responsive to
customers, manage your contacts, and handle calls and conversations
from a single mobile workspace.
Built for agents on the move, Carrum Connect brings your inbox, calls,
and customer chats together so you can reply quickly, share what you
need, and keep your day organised — wherever you are.
KEY FEATURES
• Unified inbox — view conversations across channels in one place
• WhatsApp conversations — reply to customer messages on WhatsApp
directly from the app
• Voice messages — record and send voice notes inside chats
• Rich attachments — share photos, videos, and files with customers
• Calls and Caller ID — make and receive calls on your assigned
virtual or personal number, with caller ID for incoming Carrum calls
• Contact management — add, find, and organise customer contacts
• Labels and quick actions — sort conversations and respond using
built-in shortcuts
• Multi-account support — switch between Carrum workspaces in a tap
• Push notifications — get notified of new messages and calls
• 40+ languages — choose your preferred interface language
WHO IT'S FOR
Carrum Connect is intended for Carrum Mobility Solutions team members
and authorised partner agents. An active Carrum account is required to
sign in. If you are a Carrum customer, please use the public Carrum
service channels — this app is for staff and partner use only.
PRIVACY AND ACCOUNT CONTROL
Your account and messages are protected using industry-standard
authentication and encrypted transport. You can delete your account
and remove your data from inside the app at any time via Settings ›
Delete My Account.
For account access or login issues, please contact your Carrum
administrator
Solutions agents, partners, and support staff. Stay responsive to
customers, manage your contacts, and handle calls and conversations
from a single mobile workspace.
Built for agents on the move, Carrum Connect brings your inbox, calls,
and customer chats together so you can reply quickly, share what you
need, and keep your day organised — wherever you are.
KEY FEATURES
• Unified inbox — view conversations across channels in one place
• WhatsApp conversations — reply to customer messages on WhatsApp
directly from the app
• Voice messages — record and send voice notes inside chats
• Rich attachments — share photos, videos, and files with customers
• Calls and Caller ID — make and receive calls on your assigned
virtual or personal number, with caller ID for incoming Carrum calls
• Contact management — add, find, and organise customer contacts
• Labels and quick actions — sort conversations and respond using
built-in shortcuts
• Multi-account support — switch between Carrum workspaces in a tap
• Push notifications — get notified of new messages and calls
• 40+ languages — choose your preferred interface language
WHO IT'S FOR
Carrum Connect is intended for Carrum Mobility Solutions team members
and authorised partner agents. An active Carrum account is required to
sign in. If you are a Carrum customer, please use the public Carrum
service channels — this app is for staff and partner use only.
PRIVACY AND ACCOUNT CONTROL
Your account and messages are protected using industry-standard
authentication and encrypted transport. You can delete your account
and remove your data from inside the app at any time via Settings ›
Delete My Account.
For account access or login issues, please contact your Carrum
administrator
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
What’s new
First internal build of Carrum Connect with the new React Native runtime.
Updated v1.0.0 build 2: removed unused READ_CALL_LOG permission declaration.
Please verify:
• Login + chat send/receive
• Push notifications + tap routing
• Caller-ID overlay (known + unknown caller cases)
• Voice messages, photos, file attachments
Updated v1.0.0 build 2: removed unused READ_CALL_LOG permission declaration.
Please verify:
• Login + chat send/receive
• Push notifications + tap routing
• Caller-ID overlay (known + unknown caller cases)
• Voice messages, photos, file attachments
App support
phone
Phone number
+918796900163
About the developer
CARRUM MOBILITY SOLUTIONS PRIVATE LIMITED
neeraj.kumar@carrum.co.in
46Ip, 3Rd Floor, Urban Estate, Rehmat House, Sector 42, Dlf Qe
Gurugram, Haryana 122002
India
+91 94300 66084