Carter Bank Mobile

Carter Bank & Trust

About this app

Discover a convenient way to bank with Carter Bank Mobile

Manage Bank Accounts
• Securely access your accounts with Fingerprint capabilities
• Activate Fast Balances to view your accounts prior to log in
• Quickly review account activity, balances, statements and check images
• Stay on schedule with real time alerts through email or text notifications
• Save time and gas money with mobile deposit
• Enroll in eStatements for a safer and faster delivery method
• Manage your debit cards and quickly access your credit card activity
• Open a new account

Transfer Money and Pay Your Bills
• Schedule or pay bills directly from home, work or while on the go
• Easily transfer money between bank accounts
• Securely send or receive money with Zelle® to people you know and trust

Credit Score
• Easily check your credit score
• Review your full credit report
• Check alerts to see what has changed on your score and how you can improve your financial wellness

Need help
• Call one of our bank specialists at 833-275-2228
• Visit https://www.carterbank.com/locations to find a location near you
• Visit https://www.carterbank.com/resources/access/online-and-mobile-banking for more details

Refer to the Online Banking Agreement at https://www.carterbank.com/disclosures for the terms and conditions for accessing your bank accounts through Carter Bank mobile

Ratings and reviews

it does work well until they have the maintenance in which you're not able to use your card. I was double charged at food Lion after it said card declined. I go to check my app and it says to try again later ( mateince) this has happened twice now. every time I try to get customer support it sends me to the most unhelpful person ever. I'm switching banks once I get my money back.

it would be nice to be able to log in and see my account, or better yet not being charged an overdraft fee for an overdraft fee that was ignorant as all heck. went from a bank that understood life happens to a bank that was so greedy they find a new way to charge you something stupid every month, I honestly wouldn't be surprised to see an opinion fee on my account... wait I can't log in and the 800 number you tell me to call doesn't work so I guess I wouldn't see it

This app is a nightmare. My debit card is always locked when not in use, and every time I try to unlock or lock it, the app crashes about 90% of the time. It usually takes at least 3 attempts, sometimes 5, just to get it to work. Completely unacceptable—especially when you’re stuck at the register trying to pay and people are behind me.

What’s new

Minor bug fixes and enhancements