
Dan Stinnett
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Liked old version. Attempt at tarting up the UI leaves us with miniscule pictures of toppings instead of words. The big problem persists. When they are busy I usually cannot get an order through. Appreciated quick reply from developer regarding problem being related to server incident and not app. Love the food and I know they will achieve perfection with server load balancing. Usually works well. Been frustrated a few times during peak hours. Adding a couple stars now that I'm no longer hangry.
3 people found this review helpful
CAVA Grill
January 9, 2021
We experienced a server incident that impacted digital ordering. Our team quickly worked to restore service. We apologize for the inconvenience this has caused and we appreciate your feedback.

Jeremiah Dupree
This app is ok, it get a little difficult to navigate once you dig deep in the account settings. There is no way to navigate out when you go to certain areas. Also, I wish they would support GPay because it is a lot safer and gives more flexibility when it's time to pay for items. They could use a lot of improvedment.
7 people found this review helpful
CAVA Grill
February 17, 2023
Thanks for sharing this feedback. Our team is always working to make improvements to enhance the experience, and we'll ensure this is shared internally.

Paul Cheakalos
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Updated review based on Cava's response: I am connected to the internet. The app stopped working after the last update. When I open the app, I can't get past the "Cava" logo. I literally have to delete the app and reinstall, just to view by barcode ONE TIME, and after I close out the app, it won't let me go past the "Cava" page. The app needs to be updated again. Old review: Does not work anymore. I can't even pull up my rewards barcode to scan at the restaurant ever since the last update.
5 people found this review helpful
We are BEYOND sorry to hear this. Please ensure your device is connected to cell service or wifi to use the in app scan for rewards and make sure you are on the latest version of the app (3.4.1). When issues like this persist, please reach out to our Customer Experience Team (via support.cava.com) so we can help you as soon as possible.