CCC ONE Repair Facility

4.8
909 reviews
100K+
Downloads
Content rating
Teen
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About this app

CCC ONE Repair Facility enables collision repair facilities that use CCC ONE® Repair Workflow software to remotely manage the vehicle repair process from an Android device. No need to walk back to a desk to update a repair plan, upload a photo, or write a note. Just do it from your phone!


Features:
- Search to find vehicles in your repair shop
- View customer contact information
- Direct dial customer from your phone
- Edit/Complete production phases
- Take photo(s) of vehicles
- Tag photos as visible to insurer
- Tag photos as visible to customer
- Add notes to photos
- Add notes to repair order
- Support for multiple shop organizations
- VIN barcode scanner for vehicle check-in
Updated on
Jun 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and App activity
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
870 reviews
A Google user
March 19, 2019
since the latest update a week or two ago, almost every time I try and upload photos the CCC app says I'm having connection issue. I've never once had this issue before this latest update. my internet is fine, and even if I turn off Wi-Fi and go off my data plan oh, it's the same issue. it's bad enough when I'm only doing one photo, but if I'm uploading a group of photos to a file, it now makes it almost impossible. I'm having to try and upload photos 3 4 5 times or more before it finally work
2 people found this review helpful
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CCC Intelligent Solutions Inc.
March 19, 2019
We were able to duplicate the issue and are working on getting the problem fixed. In the meantime, you can resolve the issue by changing a setting on your device. Go to Settings, Device maintenance then Battery and update the power saving mode to "Off". This will resolve the issue until we're able to release a permanent fix.
Matt Veach
November 7, 2022
Great app to use but limited on some of the things u can do on the phone app. I can't undo a phase or move a phase infront or behind a phase if phases incorrectly. I just wish I could do the same things on the app as I could on my desktop. It would make things alot easier if I didn't have to run back to my desk everytime to input notes or move phases infront or behind others while I'm out walking the shop.
3 people found this review helpful
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CCC Intelligent Solutions Inc.
November 14, 2022
Thanks for the review! We are glad you are enjoying the app. We have taken your feedback into consideration and are always working on making the app better for our users. If you have further suggestions and feedback to improve our app, we would love to hear from you. Please feel free to submit them through the in-app customer feedback.
A Google user
March 13, 2019
After new update it takes 7-8 times at least to add photos to a file using the add photo from library option. It gives an error that photos cannot be uploaded while offline, even though I'm online. If I wasn't, I couldn't have accessed the file... I tried it w/ WiFi as well as cellular data with the same result. Adding photos directly from the app works perfectly. Everything else with the app works great but this is quite annoying. Any feedback is appreciated. I have a Samsung S7
7 people found this review helpful
Did you find this helpful?
CCC Intelligent Solutions Inc.
March 19, 2019
We were able to duplicate the issue and are working on getting the problem fixed. In the meantime, you can resolve the issue by changing a setting on your device. Go to Settings, Device maintenance then Battery and update the power saving mode to "Off". This will resolve the issue until we're able to release a permanent fix.

What's new

We're at it again, updating the app to make it smarter and faster. In this release we added improvements to our new build sheet integration during VIN decode.

If you're finding the app useful, let us know with a review. Your feedback helps us make the app better.