ION - Insight. Onsite. Now.

ION Inspect

About this app

Welcome to "ION - Insight. Onsite. Now", your digital field inspection assistant. ION is process as well as a standalone smart phone app that can reduce your overall claims handling time by several days, increase consistency in reporting, and allow you greater control over your claims process. ION works with a team of two – your adjuster inspecting in the field and your estimator at the desk.

ION walks the field adjuster through the inspection, capturing ALL the necessary information you need to make a coverage decision. Required fields within the app increase consistency in reporting by ensuring that important data points are never missed.

With ION, field adjusters return vital claim information and documents as soon as their inspection is complete. This includes labeled photos of the risk, roof and interior sketches, scope sheets of damaged areas, the full questionnaire completed by the field adjuster (including recommended reserves), and an auto-generated narrative report that matches your existing templates.

With the inspection information in hand, your estimators now stand ready to create the estimate and finalize the rest of the file.

Control your claims destiny with ION.

What’s new

* On-Demand Integrations (Coming Soon!)
* Access real-time data from your business systems without leaving your forms.
* On-Demand Data Sources - Pull fresh data from CRM, ERP, and asset management systems based on your current job state. Perfect for large datasets and work-specific information.
* Webhook Control - Make real-time calls to external services during form completion for lookups, AI tools, or status updates.