
A Google user
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I thought the rest of y'all were crazy for penalizing an app when you forget your login info. Buuut... they're right. I can log in to mobile banking. Can't log in to the app. ??? Also, when you open the app, there is no option to register, just sign in, despite the help menu directing new users to register first. OOOH!! It seems that there are two "Consumers Credit Union"s and a "Consumer Credit Union." That might be where a lot of these comments are coming from!! Check the icons.
5 people found this review helpful

Juan K Rodriguez
Broke a great UI... The app was awesome prior to the last update. I switched all my banking because of the ability to group accounts and see them as needed directly from the main page. Now you have to click 3 times before seeing all accounts, they all display, and the main page is limited to 5 accounts, showing irrelevant info. PLEASE add back the option to see grouped accounts in the main page, and have the group closed or expanded, as it used to be.
4 people found this review helpful
Consumers Credit Union (CCU)
June 23, 2023
Hi, Juan. Thank you for your review! We appreciate your time and comments.

Ashley Schubert
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It needs to be simpler. Some people only want to make payments. And it's extremely difficult to figure out what to do and where to go. The app is extremely "busy". I get it's trying to be an all-in-one app. But it's confusing and complicated for no reason. Auto loan/loan/credit should be separate from the banking side. All other apps I've had just are a simple "here is the loan you have with us" "connect your bank to make payments" that's it.
9 people found this review helpful
Consumers Credit Union (CCU)
June 14, 2021
Hi, Ashley. Thank you for your feedback. If we can assist with anything specific, please write us at digitalsupport@myconsumers.org and we will be happy to review. Thank you for your time.