
Stefan Adam
Several times, when I've attempted to send money with the zelle function in this app, the app blocked a portion of the amount, saying that the total would exceed my limit. The amounts in question have been below the limit by a wide margin. I find that I must uninstall the app and reinstall it, and then I can send the full amount. Please fix this.
Consumers Credit Union (CCU)
May 20, 2026
Hi, Stefan. Thank you for your review and feedback! We are sorry to hear of the difficulties. If we can further assist, please call us at 877.275.2228.

A Google user
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I thought the rest of y'all were crazy for penalizing an app when you forget your login info. Buuut... they're right. I can log in to mobile banking. Can't log in to the app. ??? Also, when you open the app, there is no option to register, just sign in, despite the help menu directing new users to register first. OOOH!! It seems that there are two "Consumers Credit Union"s and a "Consumer Credit Union." That might be where a lot of these comments are coming from!! Check the icons.
5 people found this review helpful

John Gilbert
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I was not able to enter the bill pay menus with the latest version of the app. I called for support and Lupita had me remove the app and reinstall it. I removed the app and it would not reinstall as it was "no longer supported on your device." I asked for the APK to reinstall the old version and they refused to give it to me. Very disappointed in the entire experience. What a waste of time. Digital support has gone downhill from when it was Andigo and MECU.
8 people found this review helpful
Consumers Credit Union (CCU)
January 3, 2025
Hi, John. Thank you for your review and feedback. We are sorry to hear of the difficulties. If we can assist, please email us at digitalsupport@myconsumers.org.