
Schuyler Bennett
It says to put in your birthday for a free meal on that day... There is no spot in the app to add in a birthday. Also no scanners at any locations to get your points?? That's crazy. Also when trying to use my points, multiple times ran into the problem where the systems were malfunctioning, so I couldn't. Good food but terrible app.
2 people found this review helpful

Natalie Graham
App doesn't give you the ability to cancel an order for a refund. I placed an order for the store on with 72nd Street on October 19 but they had a power outage and were closed. stopped by the store a few days later for a refund and they said they can't do refunds. not thrilled to pay for food I never got.
1 person found this review helpful

Blair Wagner
Apoun attempting to use the app, I noticed there is no option to pay in store or pay via Google pay. I don't like entering my card to individual apps. Which leads to me trying to use the app for my loyalty card. It asks for the store to scan the code but the store is not provided with the scanner it asked him to type in the loyalty card number which is not provided to me only way to activate it is to look up on the cashier side.
3 people found this review helpful
Paytronix Systems
September 23, 2021
Hi Blair, we apologize for the confusion. If you open up the Loyalty Card on your app, you should see a string of digits under the barcode, beginning with PJG. This is your loyalty card number which you can provide to staff members in order to receive loyalty in store. If you have any other issues, please reach out to us at support@incentivio.com.