1. Boost Sales Productivity: Unified solution ensures seamless end-user experience and enhances communication with customers, both during and after office hours.
2. Empower Area and Regional Managers: Progress reports on employee awareness and engagement lead to better customer journeys, increased productivity, and fewer repeated support logs.
3. Reduce Costs and Increase Efficiency: Enhanced sales team awareness reduces the need for training and workshops, eliminating paper usage and printing costs.
4. Improve NPS and Reduce Complaints: Equipping branch employees with the متصل Mutasil solution shortens service duration, boosts sales, improves customer service on the first visit, and reduces average waiting times.