CEB Care

Ceylon Electricity Board

About this app

CEB Care app revolutionize service offering of Ceylon Electricity Board. CEB Care enable digital experience to consumers on availing services offered by Ceylon Electricity Board.

CEB Care is designed to provide improved control and visibility over consumers’ Electricity account and currently deliver following services to end consumers;

- Lodge Electricity Complaint
- Manage Multiple Electricity Accounts
- Interruption Alerts
- Interruption Calendar
- Check Bill Information
- Check Payment Information
- Make Online Payment
- Usage Estimation
- Bill Calculator

Ratings and reviews

- The latest balance is not available. - Usually you can see weeks old data. - App is very slow. - The data in app and the web is not synchronized. It seems they don't have common data source. The application is providing a status of past... when we want to know the present situation. The Information and user experience of application is truly disappointing.

Glad to have the app and the features are useful. Have issues with the complaints as it always says "failed to create complaint" and doesn't show the recent ones.

Lodged complains and outage map cannot view or not updating correctly. However, notifications are updating. Previously it worked.

What's new

Minor bug fixes and feature improvements.