Maiia - Téléconsultation & RDV

8.66K reviews
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About this app

Maiia is one of the solutions recommended by the Ministry of Solidarity and Health to consult a doctor remotely.

Make an appointment online with a healthcare professional for free and in a few clicks:
- 100,000 referenced practitioners: generalists, gynecologists, dentists, surgeons, pediatricians, psychiatrists, etc.
- All the information you need to organize your meetings: prices, specialties, address, etc.
- Confirmation and reminder SMS and emails
Consult your practitioners online and get a diagnosis without having to travel:
- 10,000 health professionals available
- Your teleconsultations, with or without an appointment
- Your prescriptions sent directly to the app
- Your teleconsultations reimbursed by Health Insurance as part of the coordinated care pathway
Manage your personal space with the tip of your finger:
- Your health documents available at all times
- Your past and future appointments
- Your healthcare team united in a single app
Maiia is an entity of the Cegedim group, a French leader in the design of software for healthcare professionals for over 50 years.
The Maiia solution is part of the respect for the coordinated care path defined by the Health Insurance.
A teleconsultation takes place like a classic consultation:
- You make an appointment directly on your Maiia application.
- On D-Day, you connect via the application a few minutes before the appointment and you wait until the doctor begins the teleconsultation.
- After the teleconsultation, the doctor can establish a prescription, which will be available directly on the application.

It is the doctor you are going to teleconsult to inform you of the modalities of carrying out the teleconsultation (reasons for consultations, etc.).
Here are several cases commonly treated by specialty:

Generalist: Prescription renewal, Headache, Fever, Flu, Stomach ache, Migraine, Food poisoning, Colds, Rhinitis, Allergies, Cholesterol.
Cardiologist: Monitoring of high blood pressure, Blood analysis, Biological analysis, Renewal of treatment.

Gynecologist: Pill renewal, Contraception, Pregnancy, Breast cancer, Painful menstruation, Urinary tract infection, STD, Menopause, Childbirth.

Pediatrician: Vaccines, Allergies, Otitis, Angina, Chickenpox, Fever, Digestive disorders, Diarrhea, Monitoring of chronic illness.

To be reimbursed, the teleconsultation must comply with the coordinated care plan provided by Health Insurance:
- you must have had at least one physical consultation with him (office, patient's home or healthcare establishment) during the last 12 months preceding the teleconsultation,
- have been sent to the teleconsulting doctor by your attending physician if he is not your attending physician.
Some exceptions for:
- access to specialists in direct access (gynecology, ophthalmology, stomatology, oral surgery, psychiatry and pediatrics),
- patients under the age of 16,
- an emergency,
- patients without a treating doctor.

A teleconsultation is billed at the same rate as a physical consultation, depending on the specialty and the area of ​​practice of the teleconsultant doctor and it is covered by Health Insurance up to 70%.

Likewise, third-party payment is applied for:
- patients with long-term conditions,
- pregnant women,
- patients benefiting from the complementary health care (ex CMU-C) or from the aid for the acquisition of a complementary health care (ACS).

For other patients, third-party payment may be offered by the healthcare professional.
Updated on
Feb 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

8.48K reviews
Romina Nappa (Napprom)
June 12, 2022
Very useful application, easy and fast to reserve appointments.
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Edouard T. (ET)
November 13, 2021
Having issues with sharing documents with my drs. Plus when I recieve a document and want to share it with another doctor it shares the wrong document.....
3 people found this review helpful
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Cegedim Santé
November 26, 2021
Bonjour Edouard, nous sommes navrés pour l'expérience décrite. Toute l'équipe Maiia reste mobilisée pour vous offrir la meilleure expérience possible. Dans le cadre d'un besoin d'assistance, vous pouvez nous contacter à cette adresse : A très vite ! Baptiste de l'équipe Maiia 🙂
Ian Humphreys
April 29, 2023
Can't autofill password, poor security forcing people to remember passwords
2 people found this review helpful
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What's new

La dernière mise à jour de Maiia inclut les améliorations suivantes :
- Amélioration de votre sécurité : Afin de protéger vos données personnelles, vous recevrez un code de confirmation par email pour enregistrer un nouvel appareil.
- Les demandes d’autorisations d’accès à vos notifications, caméra ou documents sont mieux explicitées.