Access CU

Access Credit Union Limited

About this app

Manage your finances from anywhere with our secure, easy-to-use mobile app.

Features include:

- Deposit cheques and stop cheques remotely

- Open new accounts and assign custom names

- Download void cheques for direct deposits

- Add, edit, delete and view favourite transactions

- Canadian to US dollar account transfers

- Schedule transfers and bill payments and transfer to other members

- Enhanced security with password reset, multi-factor authentication, and alerts

- Customize background and profile photos

To use this app you much be a member of Access Credit Union and have digital banking enabled on your account. Standard service charges still apply to account services. The use of this mobile app is subject to the privacy and legal terms and conditions that can be found on our website at www.accesscu.ca. Cellular data rates may apply depending on your provider and plan.

Ratings and reviews

It works ok right up until it needs an update, which is frequent. Every update causes cached settings to dissappear, which includes biometric login. On top of that, the login goes to the browser to complete instead of in app, and without uninstalling it sometimes, it gets into a loop. It's extremely frustrating due to this. Having to redo all of this, biometrics included, earns it the 2 star rating, as otherwise the app is fine, though it would be nice to see more transactions details.

Actually useless, I haven't been able to log in to my accont for several months now. The app instantly crashes unless I open the login in my browser, but the browser login doesn't work either. And because the website won't let you log in on mobile (even using the desktop site) I am unable to access my account on my phone, period. So not only is the app nonfunctional, it bars me from even using my moblie browser to log in. I would give this 0 stars if I could.

Horrible app, can't even log in now. It's in a constant loop of opening the web browser, asking what to open a link with, and doing it again. What kind of software developer forces you to use a web browser to log in to your account? A horrible one. It should all be done through the app, like how every other banking app operates.

What’s new

Bug Fixes & Performance Enhancements: We’ve resolved issues and optimized performance for a smoother experience.