connectFirst

Connect First Credit Union

About this app

The connectFirst Credit Union mobile app makes it easier than ever to manage your accounts – it’s like carrying your credit union branch in your pocket. The dashboard is intuitive, and gives you access to everything you would want in your mobile banking app, including:
• View your account balances
• Send Interac e-transfers
• Pay your bills
• Manage your debit cards
• Deposit cheques and download void ones
• And more!
Plus, you can make it your own by taking advantage of personalization features, like changing your home screen to a photo of you, your pet or your favourite place.
You can use our mobile app with confidence, knowing that we have enabled security features to keep you safe. Be sure to take advantage of the alerts features, so you can bank with peace of mind.
For help with our mobile app features, check out our digital banking help page: connectfirstcu.com/digital-banking

Ratings and reviews

Restrictive app from get go. Requires permissions that are ridiculous for phone. Wants location as well and blocks access if location happens to be in another country traveling, in my case USA. Utterly completely useless app from get go. Can't login. This has been the history of problems with the new merger. Considering closing account permanently. In addition, the service has gone downhill in person resulting in another more eager credit union getting my new mortgage.

After the most recent update (May 29, 2026), my account balances are "stuck" displaying the balances as they were right before the update. Uninstalling and reinstalling hasn't worked and when I send a secure message through the app with my issues to pass onto tech support, I'm just told to come into a branch for "assistance navigating our mobile app". I've been using the app for three years—I don't need "assistance", I need it FIXED.

If I could rate this app as less than one star I would. It constantly locks me out, barely has any functionality on the few times it's accessible, and tech support is abysmal. Update Sept. 2023: Wish I could give it less than a star, as it has now stopped working entirely! Update 2026: once again, after an update, it won't let me log in at all!

What’s new

Bug fixes & performance enhancements. we've resolved issues and optimized performance for a smoother experience.