Celltrion SafeKey
2.8star
33 reviews
10K+
Downloads
Everyone
info
About this app
Test in the comfort of your own home, and get the knowledge you need, fast. Use Celltrion SafeKey with the Celltrion DiaTrust™ COVID-19 Ag Home Test.
Celltrion SafeKey will guide you through the test process and help you report your results as required by law. Your personal information is stored and used only for reporting.
Celltrion SafeKey will guide you through the test process and help you report your results as required by law. Your personal information is stored and used only for reporting.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.7
32 reviews
Jennifer Patino
- Flag inappropriate
October 13, 2022
Since last month, I have not been able to use the app. I keep getting a network error whenever I try to scan the QR code for the test. I tried entering the code manually, and I still get the same error. I even tried uninstalling and reinstalling the app but it didn't work. It's not my WiFi connection since all my other apps that use data are working. The app was great when it was working....but now it is useless.
4 people found this review helpful
Celltrion Inc.
October 13, 2022
Sorry you're having this issue! We can't reproduce that problem, and nobody else has reported it. Please report the issue, including a screenshot, via our Help Center at
https://echelondx.zendesk.com/hc/en-us/requests/new
(note, a link to the Help Center is also found on the SafeKey home page via the Help section of the app).
Pam
- Flag inappropriate
December 30, 2023
The written instructions were fine but nice to have an app. I never found the helpful perforated hole in the box for the dropper until too late to use it. I wish it were better labeled, pictured, or described in the instructions -- either written or in the app. Shear luck that I didn't spill it!
2 people found this review helpful
Mitchell Parker
- Flag inappropriate
January 26, 2024
As every other review, when it was supposed to start the timer it went to a white screen. Downloaded latest version as was following included test instructions. Thankfully took notice of time test started. App is useless will not reset
What's new
We've squashed a few rare bugs to improve your experience!