MyStar

Star Assurance Group

About this app

Your solid partner in the palm of your hands.
The MyStar app is designed for Star Assurance, StarLife Assurance and StarMicro; subsidiaries of Ghana’s leading indigenous insurance Group, Star Group. The MyStar app is the simple, fast and secure way to keep up with your insurance policies anywhere, at any time.
Buy
Conveniently buy a policy and provide all necessary set-up information at your own pace. You can easily endorse the policy at your comfort.
Track
You get a complete view of your policy and all pending transactional requests.
Transact
Safely make premium payments and benefit or claims payment requests.

Ratings and reviews

This is a very stupid app by all standards. Do you guys have Technicians at all? Do you even take time to read reviews from policy holders? For over three years now, I can't have access to my policy details, you log in with your details, the dashboard keeps saying no active policy. Because of your dubious acts, you don't want policy holders to have access to their accounts. It was a mistake at the first time buying a policy from a company like Star life.

I'm very annoyed at this company and their app. I've requested to surrender one of my policies because of an emergency and I was told it'll come immediately. Now it's been 3 working days and I haven't received it. What pains me is that, their customer service number is engaged anytime I call. But I still try to wait for my turn,but my call was never answered.Their Whatsapp number on their app too is fake. I've been told all of their financial staff are on leave. How can that be possible.🤬🤬🤬

Starlife is a very bad institution to work with. I've had several bad experiences with them. They mess up you deductions. Their agents are not united. I encountered several agents who told me different stories. Finally when your policy matures and you want your money and wash your hands from them it becomes another problem. As for the app, its 0/10. I once logged in and my name changed to a different name. Starlife, never again.

What’s new

Introducing a new feature that allows you to review and accept policy conditions before onboarding.