2.6
242 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Central Hudson Mobile App provides customers with account management tools and easy access to vital information.

All customers of Central Hudson Gas & Electric can use it to:
- Report an electric power outage
- View our Outage Map and check for restoration updates
- View billing details and statements
- Make payments
- Contact us
- View energy usage graphs
- View account activity
- Manage alerts preferences
- And more …
Updated on
Apr 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
234 reviews
R P
February 8, 2023
This company is terrible so it makes sense that their app is also terrible. I have all permissions turned on but it won't allow me to upload a photo of my meter (which you absolutely must do unless you want to pay for estimated usage which is ALWAYS twice the actually usage). an error message states that permissions have been turned off and to turn them on in settings; I've checked it numerous times, they're on. The only thing you can actually do on the app is pay your bill so they get their $$$
9 people found this review helpful
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James Leatherman
December 13, 2022
Just installed and seems to be useless. Will not load at all - even after clearing cache and storage. Eventually it times out with a message "There was a problem communicating with Central Hudson. Please close the app and try again." Tried to help it along by disabling mobile and using only wifi. Same issue. This happens over and over, and I still have not successfully loaded the app.
6 people found this review helpful
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linda sasso
June 20, 2023
Nice app in theory only. The app does not allow me to enter the meter reading into the app.EVER! I need to call by phone every single month. The customer service rep on the phone says that the app doesn't usually work but they prefer to have the customer call them anyway. She also says that there is a technical help number but that department refers the caller to Customer Service and Customer Service can't help. There you go!!!!!
2 people found this review helpful
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Central Hudson Gas & Electric Corp.
July 21, 2023
We are sorry our app didn’t work for you as expected. Thank you for letting us know. We believe this issue has now been resolved. Could you please update your review and let us know? Thanks in advance!