CentralSquare Field Ops

Name: CentralSquare Field Ops
Availability: InStock
Rating: 2.125 (32 reviews)
Author: CentralSquare Technologies

CentralSquare Technologies

2.1

32 reviews

5K+

Downloads

Everyone

About this app

Field Ops brings some of the most important CAD and RMS features directly to your smartphone or tablet device including access to real time CAD data and the ability to securely capture and upload media to a case record. Users can quickly sign in to Field Ops using the same credentials they use to sign in to CAD and/or RMS. Users and system administrators can rest easy knowing that Field Ops contains all of the necessary authentication and encryption requirements needed to meet CJIS compliance.

Updated on

Nov 5, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, App activity, and Device or other IDs

This app may collect these data types

Photos and videos, Audio, and Files and docs

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

2.1

30 reviews

Jesse Welch

June 3, 2021

DO NOT USE!!! This is the worst mobile dispatch app I have ever used. It constantly crashes, will not update incidents, and loses track of several units throughout the day. It's very obvious that this company does not actually care about their product. The customer service is less than useful. They are practically incompetent.

6 people found this review helpful

CentralSquare Technologies

June 4, 2021

We care about customers & producing a quality app. We can't locate a support case based on your name. If you have more info, reach out to your agency contact or our Support. For the best app experience, download the latest app, make sure your device has a consistent internet connection, and ensure the CAD system is on the latest supported version.

Jordan Tudor

December 21, 2020

Since my first update, the biometric lock does not function. I cannot find an area to leave another review, so I'll add to this one. It's still not working. I am having several issues with this app. The biometric option is very unreliable. The search option within the app is absolutely worthless. It also takes anywhere from minutes to hours and sometimes literally days to update the call screen correctly. The calls when open do not update after opening. Not enough room for the rest.

4 people found this review helpful

CentralSquare Technologies

November 12, 2020

We're sorry to hear you're experiencing issues, Jordan. Please contact Support to better help troubleshoot and resolve your issue regarding biometric unlock.

DTI

November 6, 2024

I used this app for work. I'm constantly getting an error messages. I have to do forced stops in order to close the app out and to attempt to sign back into it, but most of the time that doesn't work either. This app is completely disappointing and it's easier to just use my desktop.

CentralSquare Technologies

November 8, 2024

Could you please provide more details about the specific issue/error you’re encountering? If you have an open support case, feel free to share the case number, and we’ll work to address it promptly. If not, please consider contacting our support team at (833) 278-7877.

What’s new

We’ve made numerous bug fixes and enhancements—thank you to everyone who shared feedback!

Highlights:

- Collapsible groups in dispatch lists
- Improved font readability and spacing
- New incident filters for Active / Closed / My History
- Added icons to assigned unit chips for incidents in dispatch list
- Added unit assignment history to incident details
- Sorted currently assigned unit at top of unit list
- Map layers menu simplified for new Active / Closed / My History filters

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