Field Ops brings some of the most important CAD and RMS features directly to your smartphone or tablet device including access to real time CAD data and the ability to securely capture and upload media to a case record. Users can quickly sign in to Field Ops using the same credentials they use to sign in to CAD and/or RMS. Users and system administrators can rest easy knowing that Field Ops contains all of the necessary authentication and encryption requirements needed to meet CJIS compliance.
Updated on
Mar 3, 2026
Business
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Photos and videos, Audio, and Files and docs
Data is encrypted in transit
Data can’t be deleted
See details
Ratings and reviews
phone_androidPhone
2.1
32 reviews
5
4
3
2
1
Tom H
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March 3, 2026
fix the status update. it's impossible to hit the submit button without hitting close button on the phone. 90 steps to change a status
1 person found this review helpful
CentralSquare Technologies
April 3, 2026
Tom,
We'd love to connect directly so we can better understand your setup and make sure this gets looked at. Please reach out to our support team at 833-CST-SUPP (https://support.centralsquare.com/s/contact-us) and reference this review (they'll make sure it gets to the right people).
Thanks,
Field Ops Team
Jesse Welch
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June 3, 2021
DO NOT USE!!! This is the worst mobile dispatch app I have ever used. It constantly crashes, will not update incidents, and loses track of several units throughout the day. It's very obvious that this company does not actually care about their product. The customer service is less than useful. They are practically incompetent.
6 people found this review helpful
CentralSquare Technologies
June 4, 2021
We care about customers & producing a quality app. We can't locate a support case based on your name. If you have more info, reach out to your agency contact or our Support. For the best app experience, download the latest app, make sure your device has a consistent internet connection, and ensure the CAD system is on the latest supported version.
Jordan Tudor
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December 21, 2020
Since my first update, the biometric lock does not function. I cannot find an area to leave another review, so I'll add to this one. It's still not working. I am having several issues with this app. The biometric option is very unreliable. The search option within the app is absolutely worthless. It also takes anywhere from minutes to hours and sometimes literally days to update the call screen correctly. The calls when open do not update after opening. Not enough room for the rest.
4 people found this review helpful
CentralSquare Technologies
November 12, 2020
We're sorry to hear you're experiencing issues, Jordan. Please contact Support to better help troubleshoot and resolve your issue regarding biometric unlock.
What’s new
Fixed an issue where the default state field was not clearing properly in NCIC queries. Fixed a timezone issue in Incident search that caused closed incidents to appear under the following day. Various minor enhancements to the Media feature.