Cermonix merchant

Cermonix

About this app

Cermonix Merchant is the companion app for verified barbers and salon staff to manage service requests from nearby customers using the Cermonix consumer app.

Who it’s for
• Verified barbers and beauty parlour workers employed by a registered shop.

How it works

Customers select services (e.g., haircut, beard trim, hair straightening) in the Cermonix app and choose a shop near their location.

A booking request is sent to all available staff at that shop on Cermonix Merchant.

The first staff member who accepts is assigned the booking.

In-app chat opens for merchant and customer to share details or reschedule.

When the customer arrives, they share a service OTP. The barber enters the OTP in Cermonix Merchant to start the job.

After completion, the barber becomes available to accept new requests.

Key features
• Real-time booking requests with accept/decline
• In-app chat with customers
• OTP verification to start service
• Booking history and status tracking
• Notification inbox for bookings, cancellations, and updates
• Secure login and forgot-password
• No public sign-up — accounts are created by Cermonix agents for verified shop staff

Permissions & data
• Notifications are used to alert you of new bookings and updates.
• We process account/profile details, booking information, and in-app messages to provide the service.

Support
• Email: [e-mail]