
Kira
Pretty terrible tbh. The passport scan was painful, no explanation about what to line the weird narrow box up with, and then despite reading my passport NFC it thought I was from Kiribati?! what. Also the pop-ups that come up from the bottom during the scanning process are half cut off.
SEEK Pass Pty Ltd
February 2, 2026
Hi Kira, we are sorry to hear that you are experiencing difficulties with scanning your passport. Please contact our Support team at support@seekpass.co and we will be happy to assist further.

sharief h
The process is not straightforward. It says everything can be done through a browser, you’re immediately pushed to install the SeekPass app, and the entire verification ends up happening there anyway. The steps and requirements should be shown upfront, especially since you’re asked to accept more terms and submit additional personal information - even though the initial registration already requires filling out your personal details. And now my device is 90 MB heavier just for this one step.
8 people found this review helpful
SEEK Pass Pty Ltd
December 10, 2025
Hi Sharief, thank you for taking the time to share your feedback. We're sorry to hear about your experience with switching from web to app. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co

Greg Narbey
- Flag inappropriate
- Show review history
Seek Pass is a piece of junk. It doesn't verify all qualifications and added certificates I don't have (but I can't get rid of them). I uploaded a picture of my Passport, another of my driver's licence and 1 of my RSA and they complained about them, because it didn't fit in their peg holes. Should be thrown out and started again. If you like wasting time jumping through pointless hoops rather than looking for a job go a head. Sorry doesn't cut it.
1 person found this review helpful
SEEK Pass Pty Ltd
January 5, 2026
Hi Greg, we're sorry to hear about your experience with our app. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co