
A Google user
For 6 months I cant log in without changing password. It won't recognize my password every single time. I contact the bank itself and they state that it's a user error. "Trying using a phrase so it's easier to remember". I repeat to them it's the app itself and they still state its user error and repeat themselves. Alls I need to do is deposit a stupid check every month and cant have the simplicity of using an app. It's quite "funny" that other people are having same issue as I am!
16 people found this review helpful

Jennifer Edelman
Much improved! This new version of the app is so much easier to use. I haven't had any glitches since the update. It isn't the best mobile banking app out there but it certainly has come a long way for a small local credit union. I appreciate the ease of deposits and transfer between accounts both within the bank and with my business bank. It would be nice to be able to auto deposit to the CD account but I may just need technical assistance to figure that out.
3 people found this review helpful

A Google user
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Horrible update. The update won't let me into the app, and the backup security thing is ridiculous. I know my username. I know my last name, I know my email, I know my zip code, and ssn, but apparently I don't know any of those because it wont let me sign in. Waited a couple of days for the system to get worked on only to not be able to look at my account. This is some huge BS.
15 people found this review helpful