Call Federal Mobile Banking

Call Federal Credit Union

About this app

With Call Federal Mobile Banking, you can securely and conveniently manage your accounts anywhere at any time. Access your information on the go with the same secure credentials as Online Banking, and services have been optimized for your mobile device.
Services Optimized for Your Mobile Device:
- Check account balances
- View recent transactions
- Make mobile deposits
- Transfer money between accounts
- Pay bills
- Find surcharge-free ATM’s and branch locations

About Call Federal
Call Federal is passionate about providing friendly, local banking to the Richmond, VA area. Our mission is to open doors to our members’ financial health. Call Federal was founded by employees of Philip Morris and today we are 30,000 members strong with $370 million in assets serving the diverse needs of the Richmond region. We take a lot of pride in giving back to our community and are proud to support local organizations and initiatives which contribute to local families’ financial health and well-being.

Everyone who opens an account at Call Federal is a member, not just a customer. Membership does not come with a fee; the only requirement is that each member opens a savings account and maintains a minimum $5 deposit. Call Federal offers great value to our members with competitively priced products, including free checking, high-yield youth savings accounts, low rate mortgages, vehicle and personal loans, and credit cards. We also offer convenience with six local branches, online & mobile banking, and a nationwide ATM network.

Call Federal is changing how we do business with our new retail-style branch. Over the last two years we have opened two new locations in Chesterfield County designed with the member in mind. We removed the traditional teller line in favor of a greeter station and multi-service kiosks. The goal is to have more engagement with members and conversations about their financial needs and goals.

Ratings and reviews

Worked good for a while but stopped taking photos of deposited checks on my wife's phone and now crashes as soon as I open it on my phone. One running Android 10, the other Android 11. Different phone models. Either buggy or very version dependent. Yes, I did check Google Play and no update available. We really need an app to do the mobile banking so, now thinking about getting a different bank. If I was a division manager, I would take note.

Update: After I posted this review the app finally began working a week later. Beware. Will not open on the newer phones. I had to replace my phone and when I attempted to open it....nothing. I've uninstalled, reinstalled, restarted my phone...nothing. Frustrating. I used the app to do all my banking and now I have to look up the website then go through the login process. And yes I've contacted them and been told that IT is working on the problems and try again later.

This app gets better and better over time, increased functionality, stability and usability are all strengths. I'm not sure what happened after the last update however because the app would just crash over and over, cleaning the cache didn't resolve but after a reboot and reinstall everything was fine again.

What's new

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.