Stephanie Saville
This app has issues. It wouldn't allow me to add my Vet. Tried searching my Clinic Name, Zip Code as well as City and State. I entered the info and clicked on the Search button, but nothing happened. Gave up, went to the website instead and was able to enter everything without issue. I am new to Spot Insurance. Reviews on this app aren't positive. Hope the issue with the app isn't a prelude of what's to come with the insurance coverage!
9 people found this review helpful
Madison Crego
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When I save my claims for later, I cannot resume them and submit because it get stuck on "hang on, we're working on it" and nothing happens.
Juan Rios
Other than always having trouble logging in, when making the claims for reimbursement, there's always something to get out of the full reimbursement. Spent $1,600+ in 2 visits, and all they reimbursed was $250. It is already expensive as it is, will definitely be canceling and finding something better
9 people found this review helpful
Crum and Forster Pet Insurance
June 14, 2023
Hi Juan. We are sorry to hear that you have had anything less than a stellar experience with Spot. We'd love to take a look into your claim to see how we can help clear anything up or review your coverage with you. Please give our team a call at 1-800-905-1595.