Chalzo

Softieons Technologies

About this app

Chalzo Logistics is the merchant app for the Chalzo shipping platform. Book
orders, compare live courier rates, track every parcel and manage your wallet
— from your phone, without opening a laptop.

BOOK IN SECONDS
• Create an order with buyer, package and product details in one form
• Live rates from every serviceable courier, sorted by price
• Rates re-price themselves as you edit weight, dimensions or pincode
• Save regular buyers and pickup warehouses for one-tap reuse
• Bulk import orders from Excel or CSV

TRACK EVERYTHING
• Live scan timeline for every shipment
• Scan an AWB barcode with your camera to jump straight to tracking
• Pull the latest status from the courier on demand
• Share a public tracking link with your buyer
• Download the shipping label as a PDF

MONEY, CLEARLY
• Wallet balance, credit limit and spendable amount at a glance
• Online recharge, plus offline recharge requests
• COD remittance schedule and payout history
• Full transaction statement with recharges, debits and refunds

RUN THE OPERATION
• NDR orders — act on failed delivery attempts before they turn into RTO
• RTO Shield — risk scoring on orders before you ship them
• Weight disputes — review courier weight discrepancies and raise a dispute
with photos
• Pickup requests — schedule pickups by warehouse, courier and date
• Rate calculator and your full rate card, always current

KNOW YOUR NUMBERS
• Dashboard with today's bookings, deliveries, RTO and COD to collect
• Shipment trends, status pipeline and courier performance
• Top destinations, top products, repeat customers and high-RTO pincodes
• Custom report builder with saved reports

YOUR STORE, CONNECTED
• Shopify order sync
• API keys and webhooks for your own integrations
• Custom label design and a branded public tracking page
• Team members with role-based access

WHO IT'S FOR
Chalzo Logistics is built for D2C brands, online sellers and businesses that
ship regularly across India. It is a companion app to your Chalzo merchant
account.

AN ACCOUNT IS REQUIRED
You need an active Chalzo merchant account to sign in. You can register
directly in the app — verification of your email and WhatsApp number is
required before your account is activated. KYC is required before shipping.

What’s new

Welcome to the official release of Chalzo Logistics for Merchants!

What’s inside:
• Book, track, and manage all your shipments on the go
• Compare live courier rates sorted by price & speed
• Real-time AWB tracking with complete scan timelines
• Camera barcode scanner for instant AWB lookup
• Wallet management, online recharges & COD payout history
• Download thermal shipping labels (PDF) directly
• Manage NDR & RTO actions right from your phone