DROP Connect

4.3
12 reviews
1K+
Downloads
Content rating
Everyone
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About this app

At DROP, we make a complete line of water treatment and management products that improves your water quality, monitors your water usage and notifies you of potential problems, and can even automatically shut off the water supply if a leak is detected. Using DROP Connect, you can configure and monitor your DROP water management system -- even when you are away from home.

With DROP Connect you can:
- Receive notifications for anomalous water usage or problems with your DROP system.
- Conveniently view the valve and system status.
- Easily change valve and system settings.
- View current water flow and water usage information for the past three months.
- View a history of events.
- Start and monitor a regeneration or backwash cycle from your phone or tablet.
- Add or remove devices (such as valves or leak detectors) on your DROP network.
- Configure your DROP water management system so you can access it when you are away from home.

Note that you must have a DROP hub to use DROP Connect, and you must have a Wi-Fi network with a working internet connection to access your DROP system remotely. You can learn about DROP products at https://dropconnect.com
Updated on
Nov 29, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
4.3
12 reviews
Daniel Cormode
March 3, 2022
Overall very good functionality. On my phone, Pixel 6 Pro, the formatting is awkward. I need to put the phone into landscape mode to see and edit some values, such as the water hardness. On some screens, the back button does not work as would expect. For example the default screen after opening the app is the Dashboard. From there if you use the "hamburger" button in top left corner to open the Account screen, the back button does not take you back to the Dashboard, but will close the app. This review is for version 1.1.15.
1 person found this review helpful
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Chandler Systems
March 7, 2022
Hi Daniel, thank you for the appreciation and the feedback! We are always working to make the system and the app better. We recognize that there is room for improvement to the UI and will continue to work on that. If you ever have questions you can contact customer support at feedback@dropconnect.com or at 888-363-9434 (M-F, 8-5 EST)
Anant Ambhaikar
July 19, 2021
The app is excellent overall but has a few glitches in android version. The water hardness number can not be set and fails to display current value. On my drop connect installation once a device is removed, it fails to join the mesh again. I am not sure if its a failure of the sensor or a failure of the app.
1 person found this review helpful
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Chandler Systems
July 21, 2021
Hi, Anant, we are sorry you are having trouble. We are unable to duplicate your water hardness setting issue and we need more information regarding your mesh issue. Please contact us at feedback@dropconnect.com. Or call us at 888-363-9434, M-F 8-5 EST. We would be happy to help you figure these issues out.
Sherwin James
October 18, 2022
Wifi connectivity setup is unintuitive and error prone. Updated: With the latest release, was finally able to setup properly with wifi and remote connection.
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Chandler Systems
October 17, 2022
Hi Sherwin, we are sorry you had issues with your setup of DROP. We believe we have found and fixed the issues that you saw. That won't help you, assuming you are setup, but we appreciate the feedback and it will help others setting up, starting in the next release. If you need any further help, please contact us: https://dropconnect.com/contact.

What's new

- New AuxBox functionality
- Minor bug fixes and updates