
P B
Charger (Level 2 for my nearest one) works fine though setup is a little too lengthy. Charging station units are not clearly marked on the units So it takes unnecessary time to figure out which of the available units you are trying to plug into. The process is too long compared to other plug-and-charge technologies, especially given that I have the App downloaded and have used this charger before.

Tobiah
I got to the station, added my card, the qr code did not work, the app was unable to show me the location on the map, I called customer service, wasted 30mins troubleshooting with no fix, was charged $30, and was told to go to a different charging station, all while standing in the cold trying to charge, this was stupid!
2 people found this review helpful

Nikki Brown
The app didn't recognize the charger right in front of me. It claimed it was unauthorized, even though the ChargeSmart logo is on the charger. I was down to 5%, and if I followed this app I would have been SOL. Instead I knew the charger worked because I used it before. I tried the app this time to make sure I wasn't imagining things.
1 person found this review helpful