CharterGo Mobile Banking

CharterWest Bank

About this app

Now your CharterWest accounts and cards are at your fingertips with CharterGo Mobile Banking. It’s secure, simple and convenient. Plus, it’s free!

With Mobile Banking you can:
• View account balances
• View your most recent transaction
• View your account statements
• Transfer funds between accounts
• Transfer funds to make a loan payment
• Find a CharterWest ATM or bank location
• Receive account alerts via email or text message (message or data rates may apply)
• Pay your bills, pay and manage contacts, bill capture (via CheckFree Bill Pay)
• Make mobile deposits
• Manage your CharterWest Visa Debit Cards, including:
- Control when and where your cards can be used based on location, merchant type and spend amounts.
- Get more information about your card transactions, such as logos, maps, street photos and contact information.
- Get rich data about your card purchases, with Spend Insights. Sort spend insights by merchant category, location, and monthly trends.
- Track all the places that store your card information for online or recurring payments.

In order to enable certain features, the application needs access to the following on your mobile device:
Location Services – To locate the nearest ATM/Branch location relevant to your current location.
Camera – To allow for the use of Mobile Deposit
Contacts – To easily select contacts that you may want to pay via Bill Pay (requires enrollment in Bill Pay)

This application will not access any of your call logs.

Ratings and reviews

App is slow, deposits take hours to show up on App. My deposit from yesterday isn't on my account yet according to the App, and yes I deposited before 4pm. And one purchase with card from yesterday hasn't shown up on transactions as well. Anyone else have these issues with this Mobile App??

App was finicky, to say the least, prior to updating my phone to Android 12. Now the app no longer opens. All of my other apps work fine. No updates have been released and no way for me to check my account easily through the app.

App works well once I get past the screen telling me the app needs to be updated which I had already done. That causes it to be unnecessarily cumbersome. Fix that and it should be good.

What's new

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.