Content rating
Everyone
10K+
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About this app

NIVA is a chatbot application for field engineers which will help field engineers in becoming self sufficient in getting the initial details based on the task assigned to them.
This Application will help in covering the following problems faced by Airtel NOC :-
Self Help to Circles: Field engineers/Planning team no longer need to call NOC for queries like site status, active alarms, power levels (Tx), and many more such use cases
Better efficiency @ NOC Reduce incoming calls to NOC from Circles (Field, Planning, Quality/Optimization)
Eliminate inter functional dependencies within NOC for smoother execution of work (Ex: Service confirmation post CR execution – eliminate dependency on Incident team)
Network Intelligent Virtual Assistant, self enabling app for field engineers.
Updated on
Jul 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
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  • No data collected
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  • Data is encrypted in transit
  • You can request that data be deleted

What’s new

Added:Call/notification alert related to Server monitoring. Part: CPU, Memory, Disk, API, Prometheus, Server
Fixed: Resolved duplicate api hits in SFP ONT config
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Content rating
Everyone
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App support

Phone number
+19717397149
About the developer
XTELIFY LIMITED
noc.automation@airtel.com
Airtel Centre, Plot No. 16, Udyog Vihar, Phase-IV, Vasant Kunj, Phase - II, Gurugram, Haryana 122015 India
+91 97173 97149
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