NIVA
10K+
Downloads
Everyone
info
About this app
NIVA is a chatbot application for field engineers which will help field engineers in becoming self sufficient in getting the initial details based on the task assigned to them.
This Application will help in covering the following problems faced by Airtel NOC :-
Self Help to Circles: Field engineers/Planning team no longer need to call NOC for queries like site status, active alarms, power levels (Tx), and many more such use cases
Better efficiency @ NOC Reduce incoming calls to NOC from Circles (Field, Planning, Quality/Optimization)
Eliminate inter functional dependencies within NOC for smoother execution of work (Ex: Service confirmation post CR execution – eliminate dependency on Incident team)
This Application will help in covering the following problems faced by Airtel NOC :-
Self Help to Circles: Field engineers/Planning team no longer need to call NOC for queries like site status, active alarms, power levels (Tx), and many more such use cases
Better efficiency @ NOC Reduce incoming calls to NOC from Circles (Field, Planning, Quality/Optimization)
Eliminate inter functional dependencies within NOC for smoother execution of work (Ex: Service confirmation post CR execution – eliminate dependency on Incident team)
Updated on
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No data shared with third parties
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No data collected
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Data is encrypted in transit
You can request that data be deleted
What’s new
Added
- Device Up Time (Tejas)
- Link Port Status (Tejas)
- Link Power (Tx/Rx Power) (Tejas)
- Approved & Rejected Request Graph (Pending Request)
Fixed
- Home page Invalid ID issue resolved
- Device Up Time (Tejas)
- Link Port Status (Tejas)
- Link Power (Tx/Rx Power) (Tejas)
- Approved & Rejected Request Graph (Pending Request)
Fixed
- Home page Invalid ID issue resolved
App support
phone
Phone number
+19717397149
About the developer
XTELIFY LIMITED
noc.automation@airtel.com
Airtel Centre, Plot No. 16, Udyog Vihar, Phase-IV,
Vasant Kunj, Phase - II,
Gurugram, Haryana 122015
India
+91 97173 97149