Chatlogic

iLOGIC YAZILIM DANIŞMANLIK HİZMETLERİ

About this app

ChatLogic is an agent application that lets you manage your business's WhatsApp and Instagram customer messages from a single place. It provides instant, seamless, and professional responses to customers, no matter where your team is located.

SINGLE INBOX
• WhatsApp and Instagram conversations on a single screen
• Filter pending, active, bot-connected, and resolved chats
• Task allocation with "Mine" and "Unassigned" views
• Quick search within conversations and messages

REAL-TIME MESSAGING
• Instant incoming/outgoing message notifications
• Send text, photos, documents, and voice messages
• Listen to voice messages within the app
• Read/delivered status

AI BOT
• Automatic, intelligent responses to customer messages
• Accurate answers with document-based information (RAG)
• Transfer conversations to an agent when needed
• Transcribe and understand voice messages

PERSON AND TEAM MANAGEMENT
• View and search customer contacts
• Multiple workspace support
• Agent availability/break status
• Never miss a message with push notifications

SECURE AND FLEXIBLE
• Encrypted communication
• Role and permission-based Access
• Notification preferences (assigned to me only / all)

Speed ​​up your customer communication, increase your team productivity, and never leave a message unanswered with ChatLogic.

Contact: [e-mail]

What’s new

İlk sürüm — WhatsApp/Instagram müşteri mesajlaşma uygulaması