My chatr

2.7
3.65K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Use the My chatr app to:

- Top up your account in just a few simple taps
- Get quick access to manage your account at any time
- Change your plan to one that best suits you
- Monitor your usage: data, minutes & text messages
- Check your plan details including your anniversary date and balance
- Enroll in auto-pay using a credit card
- Quickly add more data when you reach 75% or 90% of your data limit
- Find chatr locations nearest you
Updated on
Jun 27, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.7
3.65K reviews
Chuck Clarke
July 19, 2022
Literally this issue has been ongoing for months. I open the app and am immediately greeted with the error "You have exceeded the maximum number of login attempts. Please reset your password to log back in." It will NOT accept any password (even the correct one) out of the gate. So apparently the maximum number of attempts is 0, and the only way I can access my account to complete basic operations (top up, add ons, check usage etc) is to reset my password EVERY time. Ridiculous.
1 person found this review helpful
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chatr Mobile
July 19, 2022
Hi there, This is something that will require technician's attention. Please contact us https://www.fido.ca/contact -Stéphane
High Felicia
August 1, 2022
The worst cell phone provider ever. Was unable to send or receive calls. Charged nearly $100. Have to message through facebook to receive help. Currently trying to get a refund for the service they were unable to provide and am not having any luck so far. Will update if they actually decide to give service.
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chatr Mobile
July 31, 2022
Hey there! We're sorry to read this. Please, feel free to send us a PM on Facebook or Twitter so we can help you out. -Najat
Motorola Motoluxe
July 27, 2022
Feb 8 daylong outage happened when I was very close to my data limit, so I thought they stopped my SIM. Now we know that it was nationwide Rogers outage. So I delete my previous words about network and upgrade the rating. My review about the app remains the same. The app asks for log in ID password, soon after first tap, customers need to create profiles to pay them, immatured! Please make an easy log in process, say OTP only without password.
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chatr Mobile
July 27, 2022
Thank you! Please don't hesitate to contact us if you need help with your account. -Allan

What's new

Minor bug fixes and improvements