ChatSuite

Navi Serviços Digitais Ltda

About this app

ChatSuite is your company's mobile customer service center. Communicate with customers across all channels in one place, with a familiar and fast interface inspired by WhatsApp.

━━ WHAT YOU CAN DO ━━

• Reply to WhatsApp conversations, website chat, email, and other integrated channels
• View all your assigned conversations, filter by inbox or label

• Send text messages, photos, videos, audio, and documents

• Use native emojis and mention colleagues

• View profile, phone number, email, and custom attributes for each contact

• Mark conversations as resolved, snooze, or reopen

• Quickly search by contact, conversation, or message

━━ INTEGRATED CALENDAR ━━

• View your Google Calendar appointments directly in the app

• Appointments grouped by Today, Tomorrow, This Week, and Later

• Tap on any appointment to see contact, phone number, location, and status

• Open the call link with one tap, mark as completed, or cancel

━━ REAL-TIME NOTIFICATIONS ━━

• Receive push notifications when a new message arrives

• Alerts when a conversation is assigned to you

• Notification when you are mentioned

• Configurable in notification preferences

━━ ADDITIONAL FEATURES ━━

• Light mode and dark mode (system-based)

• Fully Portuguese interface

• Secure login with email and password (with two-step verification option)

• Real-time synchronization with the web version

• Support for multiple accounts and quick switching between them

━━ WHO IT'S FOR ━━

ChatSuite is ideal for customer service, sales, and support teams that need to communicate with many clients daily without losing control. Replace the mess of multiple personal WhatsApp accounts with a professional and organized hub.

━━ ABOUT ━━

ChatSuite is a complete omnichannel customer service solution. This app is the mobile companion for agents on the ChatSuite Web platform (app.chatsuite.com.br). You need an active account on the platform to use the app.

Questions? Contact us: chatsuite.com.br

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