Farida Delivery - فريدة دليفرى
Everyone
info
5+
Downloads
About this app
Farida Delivery is a business application designed for delivery companies contracted with the Chef Farida platform and its teams.
The application is not intended for the general public: use requires an account created by the delivery company or platform management, and there is no self-registration within the app. Customers cannot order food directly through the app—customer orders are placed through a separate customer application.
The application serves three types of users, each with its own login tab on the home screen: Captain, Company, and Merchant.
◾ For Captains (Drivers)
• Work Status: With a single button, you can specify whether you are "available" to start your shift or "unavailable" to finish it. You will not receive orders when you are unavailable.
• Receiving Orders: You will receive orders relevant to your area via instant notification, with a specific timeframe for responding. You can accept or decline, and if you do not respond, the order will be automatically redirected to another captain.
• Order Details: Pickup address and pickup company details (restaurant, merchant, or company), customer details and delivery address, order contents, delivery notes, and a breakdown of the order value, delivery fees, and payment method.
• Map and Route: A map showing the pickup location and customer address, along with the driving route between them.
• Direct Contact: Buttons to contact the pickup company or customer directly from within the app without needing to save phone numbers.
• Order Tracking: Step-by-step order status updates—arrival at pickup location, order pickup, en route, and delivery—with each step reflected instantly for both the company and the customer.
• Order History: An archive of all previous orders, including details and dates for each order.
• Wallet: Displays current balance, a detailed transaction history (adds and debits), and the ability to submit a shipping request to the company. A minimum balance is required to receive orders.
• SOS Button: In emergencies, sends an immediate alert to the company and platform administrators, along with your current location.
• Notifications: Instant alerts for new orders, status updates, approval decisions, and wallet top-ups.
◾ For Delivery Company Administrators
• Driver Tracking: A list of company drivers and their status (available/unavailable), and a live map of drivers' locations while on duty.
• Order Management: View company orders and track their progress until delivery.
• Create and assign delivery orders directly to drivers.
• Customer Log: Save data on repeat customers to expedite order creation.
• Coverage Areas: Define the areas served by the company.
• Settlements and Wallet: A record of financial settlements and wallet activity.
• Driver distress alerts.
◾ For Merchants
• Create delivery orders from any of your branches.
• Track the status of each order until delivery.
• Branch and Branch Manager Management.
• Invoices and Ratings
Location Sharing
The app uses your device's location to enable the delivery company to assign nearby orders, track deliveries, and display the route on a map.
• Location is shared only when the driver's status is "Available."
• A persistent notification appears on the device screen throughout the location sharing period, keeping the driver informed that their location is being shared.
• Sharing may continue while the app runs in the background during shifts to ensure uninterrupted tracking of ongoing deliveries.
• Sharing stops immediately when the status is changed to "Unavailable" or the driver logs out of the app.
• No location data is shared outside of business hours.
Requirements
• A registered account with the delivery company or platform administrator.
• Internet connection.
• Location services (GPS) must be enabled and the app granted permission to use them.
• The app interface is in Arabic.
The application is not intended for the general public: use requires an account created by the delivery company or platform management, and there is no self-registration within the app. Customers cannot order food directly through the app—customer orders are placed through a separate customer application.
The application serves three types of users, each with its own login tab on the home screen: Captain, Company, and Merchant.
◾ For Captains (Drivers)
• Work Status: With a single button, you can specify whether you are "available" to start your shift or "unavailable" to finish it. You will not receive orders when you are unavailable.
• Receiving Orders: You will receive orders relevant to your area via instant notification, with a specific timeframe for responding. You can accept or decline, and if you do not respond, the order will be automatically redirected to another captain.
• Order Details: Pickup address and pickup company details (restaurant, merchant, or company), customer details and delivery address, order contents, delivery notes, and a breakdown of the order value, delivery fees, and payment method.
• Map and Route: A map showing the pickup location and customer address, along with the driving route between them.
• Direct Contact: Buttons to contact the pickup company or customer directly from within the app without needing to save phone numbers.
• Order Tracking: Step-by-step order status updates—arrival at pickup location, order pickup, en route, and delivery—with each step reflected instantly for both the company and the customer.
• Order History: An archive of all previous orders, including details and dates for each order.
• Wallet: Displays current balance, a detailed transaction history (adds and debits), and the ability to submit a shipping request to the company. A minimum balance is required to receive orders.
• SOS Button: In emergencies, sends an immediate alert to the company and platform administrators, along with your current location.
• Notifications: Instant alerts for new orders, status updates, approval decisions, and wallet top-ups.
◾ For Delivery Company Administrators
• Driver Tracking: A list of company drivers and their status (available/unavailable), and a live map of drivers' locations while on duty.
• Order Management: View company orders and track their progress until delivery.
• Create and assign delivery orders directly to drivers.
• Customer Log: Save data on repeat customers to expedite order creation.
• Coverage Areas: Define the areas served by the company.
• Settlements and Wallet: A record of financial settlements and wallet activity.
• Driver distress alerts.
◾ For Merchants
• Create delivery orders from any of your branches.
• Track the status of each order until delivery.
• Branch and Branch Manager Management.
• Invoices and Ratings
Location Sharing
The app uses your device's location to enable the delivery company to assign nearby orders, track deliveries, and display the route on a map.
• Location is shared only when the driver's status is "Available."
• A persistent notification appears on the device screen throughout the location sharing period, keeping the driver informed that their location is being shared.
• Sharing may continue while the app runs in the background during shifts to ensure uninterrupted tracking of ongoing deliveries.
• Sharing stops immediately when the status is changed to "Unavailable" or the driver logs out of the app.
• No location data is shared outside of business hours.
Requirements
• A registered account with the delivery company or platform administrator.
• Internet connection.
• Location services (GPS) must be enabled and the app granted permission to use them.
• The app interface is in Arabic.
For registered drivers: Receive delivery orders, track your route, and deliver them to the customer.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
What’s new
الإصدار الأول من تطبيق فريدة دليفري.
• استقبال الطلبات وإدارتها خطوة بخطوة حتى التسليم
• مشاركة الموقع أثناء الشيفت فقط، مع إشعار دائم ظاهر طوال فترة المشاركة
• خرائط ومسارات للوصول لنقطة الاستلام والعميل
• سجل الطلبات والمحفظة وحركة الرصيد
• لوحة لشركات التوصيل لمتابعة الكباتن والتسويات
• واجهة للتجّار لمتابعة طلبات المتجر
• زر استغاثة (SOS) للطوارئ
• استقبال الطلبات وإدارتها خطوة بخطوة حتى التسليم
• مشاركة الموقع أثناء الشيفت فقط، مع إشعار دائم ظاهر طوال فترة المشاركة
• خرائط ومسارات للوصول لنقطة الاستلام والعميل
• سجل الطلبات والمحفظة وحركة الرصيد
• لوحة لشركات التوصيل لمتابعة الكباتن والتسويات
• واجهة للتجّار لمتابعة طلبات المتجر
• زر استغاثة (SOS) للطوارئ
App support
About the developer
اندرو صابر سامى الياس
support@t-petra.com
ش محمد بيومي من ش سيتي الاول
Asyut
أسيوط 71511
Egypt
