Chief Mobile

- September 5, 2017

Everyone

Productivity

( 59)

Description

Chief Mobile allows you to receive & map incidents from your 911 dispatch center quickly. A push notification will page your staff when a new active incident occurs. The incident information from the CAD will be available to your personnel with directions and mapping.

You can also receive messages that are sent out by other personnel. Get notified of open shifts, training, and other announcements instantly.

Reviews

4.3

59 total

5 42

4 5

3 5

2 4

1 3

My department uses chief mobil and i have not been dissatisfied with the app at all, it helped out alot when my pager was out of service.

Justin Ball

It's great My department uses the app and it helps me when my pager dies or I'm not near it.

Chris Akin

Just like the one gentleman, I'm also not receiving any push notifications besides the general messages. No notifications for incidents. They do show up in the incident log, but I have to actually go in there manually and check to see if there's been any incidents. I have the latest version of Chief Mobile running on a Galaxy S5. EDIT 10/16/2016 - App is causing my phone to lag. Deleted app and everything runs smoothly. Reinstall app and my phone lags. UPDATE 08/02/2017 - I had to go to the person in charge of our Chief Mobile accounts and have him log in to my account and change a few settings. Everything started working fine after that. Occasionally my phone wouldn't alert me of a call, but that was an issue with the CAD. When the county wasn't experiencing issues with the CAD, the app was super fast to alert us, most times being 10 - 30 seconds ahead of the Minitors and house alert. If you are having problems, I suggest seeing the person in your department who handles the Chief Mobile account and or the technology.

Michael Crilley

Push notifications disappear or don't show in the app. Map sends us to the wrong side of town. Some people get units in the units section, others get "n/a." Interconnectability with Chief Backstage is a plus. This app has a lot of potential but it has a long way to go.

Ryan Stacey

I am not able to access the company alerts and change the sound or access it in anyway

Jorden Williams

No push notifications?? For some reason I don't receive the push notificiation at all like I should. Utilized on a Samsung Note 4. UPDATE 10/5/16: Still no push notifications :(

User reviews

June 28, 2017

My department uses chief mobil and i have not been dissatisfied with the app at all, it helped out alot when my pager was out of service.

Justin Ball August 30, 2017

It's great My department uses the app and it helps me when my pager dies or I'm not near it.

Chris Akin August 2, 2017

Chief Technologies May 30, 2017

New version released today that includes a new Home Screen Layout, new Chief Tone Alert Feature, & bug fixes.

Michael Crilley November 16, 2016

Chief Technologies August 2, 2017

Several major and minor updates have been released since your review.

Ryan Stacey February 24, 2017

I am not able to access the company alerts and change the sound or access it in anyway

Chief Technologies August 2, 2017

Several major and minor updates have been released since your review.

Jorden Williams October 5, 2016

No push notifications?? For some reason I don't receive the push notificiation at all like I should. Utilized on a Samsung Note 4. UPDATE 10/5/16: Still no push notifications :(

Chief Technologies August 2, 2017

Several major and minor updates have been released since your review.

Brittany Lee February 7, 2017

Can't see what units are dispatched

Chief Technologies August 2, 2017

You can now, depending on the dispatch center.... Several major and minor updates have been released since your review.

Jon Springfield November 2, 2016

Works great Works great just wish there were more tone choices

Chief Technologies May 30, 2017

New version released today that includes a new Home Screen Layout, new Chief Tone Alert Feature, & bug fixes. Will work on more sounds...

Raymond Lyons August 1, 2017

The new updates works great.

Chief Technologies May 30, 2017

New version released today that includes a new Home Screen Layout, new Chief Tone Alert Feature, & bug fixes.

Aaron Wilkins April 7, 2016

Great Having problems when he gets dispatched for ambo calls and fire calls sometimes it does send out the messages from the firehouse but not the actual calls from Sussex

Chief Technologies May 30, 2017

New version released today that includes a new Home Screen Layout, new Chief Tone Alert Feature, & bug fixes.

frank papa April 1, 2016

Great app

R Roop February 10, 2016

Problematic You cant map calls unless your gps is on 24/7. It doesnt alert me to calls any more unless i go in and refresh the incidents page. I havent changed any of my settings and for some reason im not alerted to any calls. Not liking this app at all.

Chief Technologies August 2, 2017

Several major and minor updates have been released since your review.

Doc Gerbil PhD February 17, 2016

Good to get calls fast This app is really good if I don't have my pager or radio with me. I like how it gives you the call details in the notifications. The issues I have with this app are: -When I hit the notification to view it it will actually take me to a previous incident sometimes and I'll have to exit that incident and wait for it to refresh the call list. -The push notifications S L O W D O W N M Y P H O N E to the point I get a notification while my phone is locked, my phone is almost impossible to unlock. Fix it please!

Chief Technologies May 30, 2017

New version released today that includes a new Home Screen Layout, new Chief Tone Alert Feature, & bug fixes.

richard carey March 7, 2016

Richard Carey Was a good app but now I can't change my status at all.

Chief Technologies May 30, 2017

New version released today that includes a new Home Screen Layout, new Chief Tone Alert Feature, & bug fixes.

Jeremy C October 30, 2015

This app crashes/freezes my phone. I'm using the android turbo,, and this app crashes my phone when receiving messages and occasional incidents. I have to restart my phone quite often when using this app.

Chief Technologies May 30, 2017

New version released today that includes a new Home Screen Layout, new Chief Tone Alert Feature, & bug fixes.

Amber Bare August 1, 2017

Love the updated version much easier to work with

richard blake June 14, 2015

Highly Recommend! No issues. Awesome app with great features. Mapping feature is very useful especially when responding to alarms out of district. Also, the personnel function is a huge benefit to have to know what your manpower status is.

Glenn Marshall June 13, 2015

Latest update cleared up any issues. Great app

Stephen Gilbert June 13, 2015

Great app The app is awesome. It has been completely rebuilt. The mapping has improved. You can now track members responding. Seems and receive messages.

Jeremy Shirkey June 15, 2015

Great App, helps with knowing who is responding to calls. Mapping feature is also great to have. No Issues

Steve McCarron June 13, 2015

Great app that ties a lot of the chief technologies functions together on a mobile platform.

Eric Myers June 13, 2015

Works great

TJ Hartley September 15, 2014

I'm not receiving pop ups This app is not notifying me of fire pages it's not popping up on my screen and is not notifying via sound on my galaxy s5 from Verizon

Chief Technologies May 30, 2017

New version released today that includes a new Home Screen Layout, new Chief Tone Alert Feature, & bug fixes.

David Searle April 24, 2015

Fire police need a text for responding to calls. Also a map corresponding to the call.

Chief Technologies May 30, 2017

New version released today that includes a new Home Screen Layout, new Chief Tone Alert Feature, & bug fixes.

Matthew Layfield August 2, 2017

With the new updates it works way better

John for justice November 2, 2015

Something went wrong Can someone please check app, my phone has just started to say when I check incidents screen sayes "something went wrong " uninstalled app and reinstalled app twice with no remedies, please check, app was working fantabulous, would like it fixed..... thanks

Chief Technologies May 30, 2017

New version released today that includes a new Home Screen Layout, new Chief Tone Alert Feature, & bug fixes.