中國信託行動銀行

CTBC Bank

About this app

The CTBC mobile banking app from CTBC Bank delivers globally acclaimed digital services, enabling you effortlessly manage your account 24/7 and enjoy financial convenience.

The English version of CTBC mobile banking app offers:

【Security Use】
• 2-step verification and new login security alert
• Real-time push notifications for unknown device login

【Everyday Banking Services】
• NTD account overview and transfer
• FCY account overview, transfer, and exchange
• Credit card overview, bill payment, and card activation
• Pay telecom and utility bills

【Investment Services】
• Investment portfolio
• Insurance overview

Please install antivirus apps on your mobile device to ensure your account’s safety.

Ratings and reviews

Immature and juvenile app design for a good bank. So get this, IN ORDER TO REMOVE THE NON-STOP SPAM FROM THIS BANK, you have to perform a "search" from their site as PER THEIR OWN INSTRUCTION OR, "contact" the customer service. There is NO SETTING ANYWHERE on the app, OR on their site, to perform a simple "NO MARKETING SPAM function." This bank BOMBARD you DAILY SPAM to win a prize or something. It's such a juvenile and HORRIBLE way to get attention, it feels like a scam. THEY DO THIS DAILY.

Many functions only work for those with a Taiwan ID. Even if you switch to the original Chinese UI, several features will still produce errors, preventing you from proceeding, or display a message stating, 'Only natural persons in the country can use this function.' Imagine getting your Uniopen聯名卡 activated, only to find that the app doesn’t allow you to bind the card to your Uniopen account for some reason, rendering all the advertised services and benefits useless.

The app has a clean and nice design, but I cannot recommend it for its deceptions. It offers an English interface, but many of the functions of the APP that are available in Chinese do not appear at all in the English interface. I think it is deceptive that it does not give a notification that the English interface is heavily reduced in functionality. This is very frustrating to me as I have to slowly read through the Chinese interface. I assume it is impossible to use for anyone that cannot read Chinese at all. For example, certain account transfers (within your own accounts) were not available in English until 1 year ago. To this day, making a fixed (timed) deposit is not available in the English interface. The app seems to work fine for many people in the Chinese interface, so why can't the same be done in the English interface? Non Chinese-readers should not be subjected to ambiguity in 3rd party translations when it comes to important things like their finances. At least, the developer should list the functions that are not available in the English interface.

What’s new

中國信託行動銀行APP全新升級，挺你所想！立即下載/更新，體驗升級新服務！
1. 可愛爆擊！2026年APP新風貌，三款超人氣聯名主題任你換，陪你度過美好金融時光
2. 美股投資0等待，贖回在途款項可即時用於申購，資金運用更有效率
3. 日股數位交易全新上線，一鍵申購日本熱門標的，跨境投資更便利
4. 客服中心再升級，新增信用卡掛失快捷、醒目聯絡客服入口，服務更快速
5. 親子金融新增家長申請服務，申請查詢子女帳戶更方便

為提供您更完整的服務及加強網路安全，自2026/01/17起，中國信託行動銀行APP最低支援作業系統為Android 9(含)以上，請升級您的手機作業系統版本，以利使用。

多項國際獎項共同肯定的數位銀行：
• 2025 The Asset 臺灣年度最佳數位銀行
• 2025 The Asian Banker 臺灣最佳個人金融銀行
• 2025 The Digital Banker 大中華區最佳數位體驗個人金融銀行
• 2025 Asian Banking & Finance 臺灣最佳數位銀行