Anne L
The app takes too long to load. This is a security concern when you're standing outside your building waiting for the app to load so that you can get in. This wouldn't be a problem if spaceship mode worked, but it never does. Also, the app regularly logs me out without telling me, which I do not realize until I am in my car outside the gate with cars behind me and I have to re-enter my cell phone number and password, and then get a code texted to me before I can get into my building.
1 person found this review helpful
Jimmy D
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This by far has been the worst experience using this app. MOST of the time I can barely access my front door and none of the other doors. It's like shooting dice and hoping you land 2 sevens which is barely. I have been using this app for almost a month and most of the time I want to throw my phone into the wall. It's so frustrating and if I was someone being chased towards the door and need immediate access, I would be a sitting target. Do better and provide UPDATES!!!!! Pixel 8 Pro user.
6 people found this review helpful
Sam Forbis
This app has crashed my Pixel 8 twice in the last week. I have to force shutdown the phone while waiting outside on the street for my phone to reboot before I could open the door. This is unacceptable for an access control app. If I had needed to get inside for something like a public safety issue or really anything time-sensitive, I would have been in serious trouble.
3 people found this review helpful