
Kim Jackson
The front door lock never works - like 1 out of 10 times it works for us. the rocket open works only half the time for our front gate. Using wifi/internet would be better - that's what we had at our last community, and I never had problems. I can stand right in front of my door and the app will not find or connect to the lock. I have no issues with my Bluetooth with anything else, so I don't believe it's my device hardware or software.
2 people found this review helpful

Cary Whosawhatis
The app and lock system are low grade junk. The locks are cheap and you can feel it when using them. The app frequently can't find the locks. For some reason you can't favorite your own front door or back door. But the pool thats closed for the year? Sure!!! There is no user manual. The main website is just a sales funnel. Despite what is said from the sales rep, these locks ARE wifi enabled. Chirp just doesn't want you using it. In short if my apt complex didn't force this on me there is no way in hell I'd use such a poor product.
37 people found this review helpful

Nick C
Takes upwards of 20 seconds to find lock by proximity. Cannot use spaceship mode on home door (not registered as a favorite, no permission to add to favorites). Cannot add multiple pins for the door. Locking the door is moderately responsive, but still takes 3+ seconds for the door to realize you're trying to lock it. Occasionally locks door while it's open for indiscernible reasons. It's about two years too early for market. At this point it's worse in every way from having a key.
25 people found this review helpful